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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Located in downtown Memphis, the Sheraton Memphis Downtown Hotel offers Southern hospitality. Enjoy regional cuisine at Crossroads Tavern & Grill, in-room WiFi, and a 24-hour gym. The attentive staff, bar, and business center ensure a memorable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is ₩207,498
₩259,708 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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₩124,894 total
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Nov 23 - Nov 24
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About the neighborhood

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk
  • ‪Wrapzody Deli & Desserts - ‬6 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A 24-hour front desk, an elevator, and a banquet hall
  • A porter/bellhop, ATM/banking services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Similar properties

Breakfast and dinner served
Crowne Plaza Memphis Downtown Hotel by IHG
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 346 reviews
The price is ₩160,738
₩193,799 total
includes taxes & fees
Nov 23 - Nov 24
Crowne Plaza Memphis Downtown Hotel by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Nov 28, 2025 start from ₩207,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 32 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Check-out is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Clean pet friendly room, excellent valet service (I forgot to tip- sorry guys) polite and professional staff, and good breakfast option right near the lobby. The bed and pillows were super comfy. Thanks to all!
Stayed 1 night in Nov 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed during my trip, but otherwise this was a fine choice for a convention goer. Very informative and helpful staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, amenities
I had a great stay but there were a few homeless people hanging around the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay! Highly recommended ❤️😘
Stayed 1 night in Aug 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time booking this hotel. Now I to book every time to come to Memphis.. I loved each time I visit..
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Memphis, stay here. Wonderful accommodations, staff was excellent. They even upgraded my reservation, which was extremely unexpected.
Stayed 1 night in Sep 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, peaceful. I try to book every time I come to Memphis. I love it
Stayed 1 night in Sep 2025

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quick weekend staycation I needed 🌖
Stayed 2 nights in Aug 2025

10/10 Excellent

AIDA

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have breakfast
Stayed 3 nights in Oct 2025

2/10 Terrible

Daija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable & amazing service

We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Stayed 1 night in Aug 2025

2/10 Terrible

Ruthie

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to a room with a very old tub and had to request to be moved to a different room. The ceiling and carpet in the hotel is extremely old. The elevator sounds like its going to fall apaert. I stayed for three days a d they were closed for lunch due to low occupancy. Very disappointing. I will not be staying ar this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice & clean. Staff super friendly & helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Bianca Luz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place. Quiet, everything you need under one roof.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Amenities
Awesome staff. LaSonya is an incredible human, as is her colleague who checked us in. These two women should run the joint — best customer service ever, NO NOTES!
Stayed 1 night in Sep 2025

10/10 Excellent

Arvinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Aug 2025

6/10 Okay

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not working. Connecting to the convention center was convenient and great.
Stayed 2 nights in Aug 2025

6/10 Okay

Dudley

Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

6/10 Okay

NIEMH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Was old and area surrounding hotel Wasn’t safe
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Awesome place
Stayed 1 night in May 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean . Elegant . Staff is prompt . Professional. Valet staff is lovely and quick. Front desk staff got us check in/out with no mishaps Housekeeping did not disappoint at all. dinning Staff very polite &attentive we had William as our server and he made us feel like home away from home very catering and down to earth. Made our experience even greater it’s a must we visit again overall hotel experience 10/10
Stayed 1 night in Sep 2025