"We stayed at this hotel for a wedding and we enjoyed ourselves. This was both of our first stays at an all inclusive resort and we liked how easy it was. The pools were awesome, I loved how there were 3 + the VIP pool that we got access to with staying in the suite. Honestly the photos do not do us justice. The only reason we stayed here was due to the wedding, we would’ve picked a different place based on the photos alone, but it’s actually gorgeous in person. The cliff side location is beautiful, but still super convenient to walk down to the marina. Our room was nice and up at the top with most of the restaurants. The pool side service was amazing. They never let your drink go empty. There were alot of food options so for our 5 day stay we never ate dinner at the same place. We felt safe the whole time. The rooms were nice a cold which was great because it was hot and humid. The spa was lovely as well. We got a couples massage and Diego and Claudia were great.
Main negatives is the service was hit or miss. Room service took Forever. The last day we preordered our breakfast and then it came on time so recommend doing that. And the last day we got locked out of our room before the check out time and we had to go all the way down to the front desk (takes 10 min) and so it left us feeling very rushed and almost pushed out so a little damper at the end there.
But overall a great value, loved the wrist bands. Best part is the mango margaritas and shrimp tacos by the pool."
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