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Hotel Universal

1.5 star property
Hotel with free parking, near Zócalo

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Standard Room, 1 Double Bed | Free WiFi
Shower, free toiletries, hair dryer, slippers
Property amenity
Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is ₩21,900
Price available on 2024.05.24

Explore the area

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
  • Popular LocationPalacio de Bellas Artes4 min drive
  • Popular LocationPaseo de la Reforma4 min drive
  • Popular LocationZócalo5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)13 min drive
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free WiFi

Superior Room, 1 King Bed

8.1/10 Very Good

Highlights

LCD TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi

Standard Room, 1 Double Bed

9/10 Wonderful

Highlights

LCD TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mexico City

Hotel Universal is located in Downtown Mexico City, a neighborhood in Mexico City, and is near the airport. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Reforma 222. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Alameda Central - 4 min drive
  • Palacio de Bellas Artes - 4 min drive
  • Paseo de la Reforma - 4 min drive
  • Zócalo - 5 min drive
  • Basilica of Our Lady of Guadalupe - 6 min drive

Getting around

  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 14 min drive

Restaurants

  • Caldos de Gallina la Villa - 7 min walk
  • La kafeta - 7 min walk
  • Tortas don juan - 7 min walk
  • Tortas Gigantes la Villa - 7 min walk
  • Meson del Molinero - 5 min walk

About this property

Hotel Universal

Hotel near Palacio de Bellas Artes
Near Alameda Central, Hotel Universal provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, a vending machine, and luggage storage
  • Tour/ticket assistance, an elevator, and a front-desk safe
Room features
All guestrooms at Hotel Universal feature comforts such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels and DVD players
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

Is Hotel Universal pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Universal?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Universal on May 24, 2024 start from ₩21,900, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Universal?

Self parking is free at this property.

What time is check-in at Hotel Universal?

Check-in start time: 8:00 AM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Universal?

Check-out is at 2 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Universal located?

Located in Downtown Mexico City, this hotel is within 2 mi (3 km) of Tlatelolco Archaelogical Site, Zócalo, and Palacio de Bellas Artes. Paseo de la Reforma and Basilica of Our Lady of Guadalupe are also within 3 mi (5 km). Estacion F.C Hidalgo (destruida) Station is only a 3-minute walk and Lagunilla Station is 14 minutes.

Hotel Universal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 108 out of 289 reviews" "
Rating 8 - Good. 114 out of 289 reviews" "
Rating 6 - Okay. 42 out of 289 reviews" "
Rating 4 - Poor. 11 out of 289 reviews" "
Rating 2 - Terrible. 14 out of 289 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Orville

Disliked: Cleanliness, amenities, property conditions & facilities
Young woman hanging around roaming the halls late at night past 1am
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Stayed 3 nights in Jan 2024

4/10 Poor

Doug

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Nathalie, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Apr 2022

8/10 Good

Grzegorz, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Stayed 21 nights in Mar 2022

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Holly

Disliked: Staff & service, property conditions & facilities, room comfort
Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Stayed 13 nights in Apr 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021