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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
Aparthotel with a rooftop terrace, near Paseo de la Reforma

Choose dates to view prices

ONTO Tonalá Mexico City sits in the heart of the vibrant capital. Travelers can relax on the rooftop terrace or enjoy outdoor entertainment options. The helpful multilingual staff ensures a memorable experience in this smoke-free property, which offers complimentary in-room WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
The current price is ₩465,660
₩556,464 total
includes taxes & fees
Jan 6 - Jan 7

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Room options

View all photos for City Apartment

City Apartment | 1 bedroom, premium bedding, down comforters, free minibar items

City Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, down comforters, free minibar items

Classic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Cibeles Fountain - 3 min walk - 0.3 km
  • Plaza Río de Janeiro - 3 min walk - 0.3 km
  • Paseo de la Reforma - 10 min walk - 0.9 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • U.S. Embassy - 12 min walk - 1.0 km

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Puerto Viejo - ‬3 min walk
  • ‪Gatortas - ‬2 min walk
  • ‪Smashy’s - ‬3 min walk
  • ‪Carnitas "El Güero - ‬2 min walk
  • ‪Loup Bar - ‬1 min walk

About this property

ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma
Along with a restaurant, this smoke-free aparthotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and free use of bicycles are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like free minibar items and an espresso maker. Change of towels is available on request.
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, cookware/dishes/utensils, and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

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Property amenities

Pool/Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Free crib

Restaurants on site

  • TüT

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children
  • A restaurant
  • Coffee and tea in common areas
  • Dining table
  • Free minibar (limited items)
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: USD 27 per accommodation per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 12 floors
  • 44 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2023
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Grey water recycling system
  • Individual decor
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 27 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 18 per day (1640 ft away)
  • Pet fee: USD 27 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Is ONTO Tonalá Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 27 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at ONTO Tonalá Mexico City?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at ONTO Tonalá Mexico City on Jan 6, 2026 start from ₩465,660, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ONTO Tonalá Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ONTO Tonalá Mexico City?

Check-out is at noon.

Does ONTO Tonalá Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is ONTO Tonalá Mexico City located?

Located in Roma Norte, this aparthotel is within a 15-minute walk of Avenida Insurgentes, Paseo de la Reforma, and Angel of Independence Monument. Zócalo and Palacio de Bellas Artes are also within 3 mi (5 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes.

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Reviews

ONTO Tonalá Mexico City Reviews

8.6

Excellent

9.6

Cleanliness

8.4

Amenities

8.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 70 reviews
Rating 8 - Good. 11 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

Reviews

10/10 Excellent

Nav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Stayed 4 nights in Nov 2025

10/10 Excellent

AYANO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Stayed 1 night in Sep 2025

10/10 Excellent

wolter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay here again.
Stayed 5 nights in Apr 2025

6/10 Okay

Natasha

Liked: Property conditions & facilities, communication
Disliked: Amenities
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort, communication

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tod J

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place but a little noisy.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSE ALEJANDRO HINOJOSA

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Disliked: Amenities
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
Stayed 4 nights in Jul 2025

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location
Stayed 4 nights in May 2025

8/10 Good

Lea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort, communication

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort, communication

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
Stayed 5 nights in Aug 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities, communication
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent
Stayed 5 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super clean and accommodating. The area is full of dining options.

10/10 Excellent

Marci

Liked: Cleanliness, room comfort, communication

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Stayed 3 nights in Feb 2025

8/10 Good

Julio Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
The elevator did not work for more than 24 hours.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024