Tonalá 264

Property class: 2

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Reviews

6.8 out of 10
Tonalá 264 provides amenities like a shopping mall on site and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Room

Superior Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Room

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Located in Cuauhtémoc, a neighborhood in Mexico City, Tonalá 264 is near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Visit our Mexico City travel guide
View more Motels in Mexico City
Map
Tonalá 264, Roma Sur, Mexico City, 07380

What's nearby

  • Medellín Market
    7 min walk - 0.6 km
  • Plaza Insurgentes Shopping Center
    10 min walk - 0.9 km
  • Mexico Park
    12 min walk - 1.0 km
  • Blackberry Auditorium
    12 min walk - 1.0 km
  • Parque Delta
    14 min walk - 1.2 km

Getting around

  • Medical Center Station
    9 min walk
  • Mexico City Fortuna Station
    11 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Doña Vero
    4 min walk
  • Happy Wings
    3 min walk
  • Bar Básico
    3 min walk
  • Nane Thai Food
    2 min walk
  • Tamales doña Emi
    1 min walk

About this property

Tonalá 264

  • Motel near Paseo de la Reforma
  • Tonalá 264 provides amenities like a shopping mall on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Room features
  • All guestrooms at Tonalá 264 include thoughtful touches such as separate sitting areas and separate dining areas, as well as amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 30-inch TVs with satellite channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Shopping mall

Family friendly

  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • Separate dining area

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Frequently asked questions

Is Tonalá 264 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Tonalá 264 doesn't offer parking.

What time is check-in at Tonalá 264?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Tonalá 264?

Check-out is at 1:00 PM.

Where is Tonalá 264 located?

Located in Cuauhtémoc, this motel is within 2 mi (3 km) of Medellín Market, Paseo de la Reforma, and World Trade Center Mexico City. Angel of Independence Monument and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 9 minutes by foot and General Hospital Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tonalá 264 Reviews

6.8

7.6

Cleanliness

10

Amenities

6.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Personal súper amable y instalaciones muy limpias
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el espacio, la atención de la recepción muy buena
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

muy mal servicio

Muy mal servicio la tele no funcionaba, el baño no tenía foco, el teléfono para comunicarme con recepción no funcionaba y sobre todo no había agua caliente
Sin luz en el baño
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tonalá 264

Bastante bien. Me gustó mucho el espacio en el que estuve: amplio y cómodo.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

REEMBOLSO!!

Había reservado una noche el día 14/03/20 vía hoteles.com. Mi sorpresa al llegar al dichoso hotel fue que al salir el empleado me comenta que “no tiene habitaciones disponibles, que tenía fuga en dos de ellas y no podía quedarme en el lugar.” Le comenté que ya tenía mi reservación y me hicieron cargo a mi tarjeta, cosa que no le importo y optó por decir: “es lo malo de reservar en esa página, les comenté de la fuga pero siguen ofreciendo las habitaciones.” Le pedí que me regresara mi dinero en efectivo pero dijo tajante y grosero que lo arreglara con hoteles.com, que el no podía hacerse cargo de nada. Sin más, cerro la puerta en mi cara. Esta no es forma de dirigirse a alguien ni solucionarlo. Exijo el reembolso íntegro de MI dinero o acudiré a PROFECO.
Este es el lugar donde jamás me recibieron pese a que hice reservación!
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio inexistente y cero respaldo a clientes

No hay recepción abierta por lo que nunca me dieron acceso, literal me dejaron en la calle. El número del establecimiento, obviamente falso o solo se dedican a hacer los cargos y no cumplir el servicio. Hoteles.com tampoco da opciones de reembolso ni hay atención telefonica. la peor experiencia usando esta app.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Amplia recomendación 💯✔️

Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020