From the moment we checked in, it was apparent that this was going to be the best Hotel we had stayed in! We loved the secure, private parking garage! The room was immaculate, plenty of room for the 6 of us and most importantly, clean! The staff was very accommodating with any of our requests and the free breakfast was good as expected and June who was part of the kitchen/dining staff, made our morning start out so much better, because she was so kind, friendly, helpful and would even stop and chat with us for a minute every morning. We will definitely be staying here next time we are back visiting family!
Wir wollten ein ruhiges Zimmer. Die Klimaanlage hat aber trotz Abschaltung starke Gerรคusche gemacht. Schlafen nur mit Ohrstรถpsel mรถglich. Zimmer wurde nicht gereinigt, obwohl in der Buchung abgegeben u. Bestรคtigt. Personal an der Rezeption nicht hilfsbereit und ist auf Nachfrage nicht auf unsere Wรผnsche eingegangen. Wir sind einen Tag frรผher abgereist, weil wir uns nicht wohl gefรผhlt haben. Keine Nachfrage durch das Rezeptionspersonal, warum wir frรผher abreisen! Sehr unfreundliches Personal an der Rezeption! Kundenfreundlichkeit=Fehlanzeige. Sehr enttรคuschender Aufenthalt!
Property was amazing and beautiful. I couldnt get there at check in time right away but check in was easy. I was upset that they didnt give me the room I requested. When I tried bringing up to their attention they kept telling me it was that room. However i asked for a bedroom (which should have a door seperating the living area from the bedroom) however i got what im assuming is a studio with a king bed. The room was lovely and they did assist with bedding for the futon/bed for the couch. However trying to gaslight me that the room i ordered was the room they provided was not great. I ended up just taking the room because it was late and i had my toddler with me i wasnt about to keep telling this person that they where wrong and i wasnt going to be a Karen at 10pm. It was just for a night. Other than that i was happy with our stay and it was very clean and beautiful.
The building and room looked new and very clean, and I had a pleasant stay.
Guests need to park their cars in the garage with an entrance on the northeast side of the building.