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베스트 웨스턴 에어포트 인 여행 후기

2.5 out of 5
베스트 웨스턴 에어포트 인
2550 52nd Avenue, Moline, IL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 924개 이용 후기 중 432개" "
평점 8 - 좋아요. 924개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 924개 이용 후기 중 106개" "
평점 4 - 별로예요. 924개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 924개 이용 후기 중 38개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

JAE KWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Manager 님, 2018년 8월 29일
Thank you for your rating.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for us.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 27일
Thank you for staying with us and completing survey.

8/10 - 좋아요

William G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very clean and the owners are doing a lot of remodeling. The area has a lot to be desired. I stopped at a 711 less than a mile away and was happy I’m armed. As a retired Police Officer I wouldn’t want my wife or daughters staying in this area. It’s not the hotels location. I think this town has issues.
2024년 5월에 1박 숙박함
답변 제공: G. 님, 2024년 5월 4일
We are glad that you enjoyed your stay. Thank you for staying with us.

4/10 - 별로예요

Deborah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not have adequate towels available for shower in morning. Requested more towels night before and they said that they might have some in morning. NOt acceptable. First room they assigned to us had a foul odor so requested another room. Carpet on stairs and stairway was stained. Entire place smelt musty with ozone machine going in hallways. Elevator was not working. Guy at front desk was trying but obviously running the place by himself.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 28일
We apologize for any inconvenience that caused with your stay. We'll take your valuable feedback internally. Thank you for staying with us.

10/10 - 훌륭해요

Linda

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in a convenient location to my meeting.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Thank you for completing the survey and staying with us.

6/10 - 괜찮아요

Brandy

단체 여행
별로예요: 직원 및 서비스
We didn’t really like much about the property unfortunately. The front desk guy was not friendly. Did not make us feel welcome. Then there was a group of 30 checking in and they were all over parking lot being loud and obnoxious. Nothing was said to them.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
We apologize for any inconvenience. There was a group of family and friends who were coming in town for concert. Since, they were outside waiting for check-in. They did not disturb anyone inside the property. The front desk employee had many check-ins within that hour. We value your feedback and we will improve our efforts.

10/10 - 훌륭해요

Abdelaziz

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Its quite and nice but the only bad thing is the say 50 bucks deposit
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
We’re glad you enjoyed your stay. The incidental deposit is hotel policy.

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once we got the TV figured out everything else was fine
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
We’re glad that you enjoyed your visit and we apologize for any inconvenience that may have caused due to TV.

6/10 - 괜찮아요

Deb

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The place was quiet. They are doing construction work around there so should be nice when they are done.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
We appreciate your feedback and thank you for staying with us.

4/10 - 별로예요

Laura

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My reservation was not entered under the correct name. The picture of this hotel is deceptive...it is run down. Advertised as renovated---the hallway was. The outdoor side entrance did not lock and was open for anyone to enter. The room was clean and the bedding was good. The coffee was good, the breakfast average. The POOL was totally drained and NOT advertised that it was closed.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
We are sorry that we didn’t meet your expectations. The pool is currently under maintenance to comply with new requirements. The pool is also listed as being out of order on best western website. Thank you for staying with us.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Thank you for sharing your experience.

2/10 - 너무 별로예요

Sandy

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 10일
We apologize if we did not meet your expectations. Thank you for staying with us.

10/10 - 훌륭해요

Abby 님, Wisconsin Rapids

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for sharing your feedback.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is clean and quiet. Hiren, the general manager, completed the check-in process with me. He was conscientious and friendly. I’ve had positive experiences every time I’ve stayed at this location.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for staying with us.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at this location multiple times and have had great experiences. It’s very clean and quiet, and seems safe.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for staying with us

10/10 - 훌륭해요

Lori

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Thank you for completing survey.

6/10 - 괜찮아요

Alexa

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
I didn’t like that we only had 1 working light in the main room and the maintenance guy was off til the following week. Otherwise everything else was okay.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
We're apologize for any inconvenience, the light was working find only the bulb was loose. Thank you for staying with us.

6/10 - 괜찮아요

Gina

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under some renovations, but room was very outdated and lacking updated showers and amenities like soaps and shampoos. Some of the towels were thin and see through. The parking lot had severe potholes that you had to maneuver around and enter door only one side worked.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 25일
We apologize for any inconvenience, we’re working on updating property. All the amenities are available. We thank you for your feedback.

4/10 - 별로예요

HAYWARD

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon check in , desk did not recognize Expedia check in, was charged twice. We were too tired to fight about it, and thought it would be easily rectified. It has been a problem so far. The room smelled heavily of mold and very musty. We were not concerned about the amenities being unavailable, as it was a place to just sleep. We had family in the ICU at nearby hospital. I would drive a little further down the road.....
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 31일
We apologize for any inconvenience, we did look into your stay details. Everything was charged properly based on your booking date and method of payment. Thank you for staying with us.

4/10 - 별로예요

Keith 님, Mesa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty.. hair in the shower ..will not stay here again
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
We apologize for any inconvenience thank you for staying with us.

10/10 - 훌륭해요

Wesley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great staff. Could us a little better cleaning. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Thank you for sharing your experience and we’ll train our staff to be more careful in cleaning.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very comfortable stay
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Thank you for sharing your feedback.

8/10 - 좋아요

Patricia

가족 여행
Nothing fancy but was clean and good one night stay while in QC.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Thank you for sharing feedback.

4/10 - 별로예요

Kim

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Thank you for sharing your feedback.

2/10 - 너무 별로예요

Kimberly 님, Walclott

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I paid in advance and also had to put a $50 deposit. They gave keys to someone else's room! Then another room was given and it was unclean. We left less than thirty minutes entering the facility. Neither the deposit or cost of the room was refunded.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
We apologize for any inconvenience.

4/10 - 별로예요

Kim

가족 여행
The man at front desk was very rude to us. We was there with family. We had like 5 rooms. The stuff was not friendly. The have a pool they did not keep trowels at pool the day they put out hand towel. I put trash out side my door to be pick up. It was there like two days. I checked out and it was still there.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
We apologize for any inconvenience

2/10 - 너무 별로예요

Amir

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Thank you for sharing your feedback.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean comfortable stay
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for sharing your experience.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and nice. They took time to answer my questions and have great customer serice skills.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
I’m glad that your questions were answered. We appreciate your feedback and thank you for staying with us.

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, clean room. Excellent breakfast. Reasonably priced.
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for sharing your experience. We look forward to seeing you again.

10/10 - 훌륭해요

ERDEM 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
conveniently close to the airport
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for completing survey and staying with us.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Continental breakfast was typical. Staff member was friendly. Stayed only one night.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
We are glad that you had great stay. We appreciate you completing the survey. Thank you for staying with us.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Does Not Meet Expectations
No Internet and They spend more time on the phone than taking care of what need to be done. For the 4 days that I was there the front entrance door was not working
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 19일
We apologize that you couldn’t connect to the internet. Our front desk couldn’t have done much with your equipment (laptop) when security settings are applied. Our staff did verified with Wi-Fi management services and they requested that you unlock your settings to be able to connect with the internet. We also made sure that with WiFi management services company and verified that all equipment for guest network was up and running without any faults and everything was online.

10/10 - 훌륭해요

ed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone we spoke with. was theere to help and staff would ask if we needed anything Ed washington il
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 19일
We’re glad that my staff took care of you during your stay.

8/10 - 좋아요

Teresa

가족 여행
Over all was a decent stay the first room they put us in was dirty but they switched us rooms right away . Kids went swimming it was decent .
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 19일
We apologize for any inconvenience this caused you. There could have been miscommunication between house keeping and front desk on update of clean rooms. We’re glad that we were able to assist you immediately.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 15일
We appreciate your feedback and thank you for staying with us.

6/10 - 괜찮아요

Laurie

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The manager was very rude when I pushed the help bell several times, not hearing it untill he was closer after pushing it several times and when he came around the corner and rudely told me I only needed to press it once, how was I to know. Didn't want to give me a receipt when I asked. The wallpaper was peeling in our room and in hallway by the pool. The breakfast was a joke, eggs were cold, butter was frozen, pancake machine was broken. Went to McDonald's for a better breakfast. This is one place we will never stay at again
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
We apologize for any inconvenience, we will take your feedback and look into improving. Thank you for staying with us.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not a fancy place, though the very reasonable price includes breakfast, and there is an indoor swimming pool and access to a computer. The bed was comfortable, and the staff courteous. It's the best value for the money in the Quad Cities, as far as I know.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for sharing your thoughts.

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for completing this survey.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스
Very clean room
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for sharing your experience and staying with us.

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t have problems with property, but I asked about my refund because I didn’t get a room
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 3일
We apologize for any inconvenience but we’re bound with cancellation policy and we can’t process any refunds outside of cancellation policy. We’re not a 1 star property. We advise that you reach out to Expedia for any refunds.

8/10 - 좋아요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태
Best Western hotels are independently owned, so you never know what you are going to get. Only half of the front door was working during our stay...not a great first impression. Our room was neat and clean but had a musty smell, probably because it was next to the pool room which had lots of dust bunnies and window condensation. Breakfast was a meager selection and even worse on the second day. Some room doors wrre left open so we saw construction and what appeared to be a long-term squatter based on the smell. There was also some sort of military unit staying and thumping around in gear; they were disappointed in breakfast too. If you only plan to sleep here, it's a good price. But if you have kids and need to be around for breakfast, naps, and the pool, then look elsewhere.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for your feedback.

2/10 - 너무 별로예요

Douglas

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
We apologize for any inconvenience may have caused to your stay. We address any issues during stay. If would have known your concern we would have be glad to take care at the time. Thank you for staying with us.

6/10 - 괜찮아요

Janell

출장 여행
My room was on second floor and there is no elevator. I’m not sure this is legal with the Disability Laws. I needed transportation to the airport (2 miles away). Blizzard conditions were happening and was told I’d have to walk to the bus terminal. Fortunately I was able to Lyft my way.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
We apologize for any inconveniences but we do not have any transportation services. Thank you for choosing us for your stay.

6/10 - 괜찮아요

Diane

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The front desk attendent also served as the chef and the cleaning staff. He came to fill the eggs warmer with his winter parka on. I question the cleanliness. The breakfast was disappointing. Very limited. Coffee watered down. Eggs rubbery. They were supposed to serve breakfast until 9:30. We went down at 9:20 and it was completely cleaned up. The hotel in general needs updating.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 15일
We apologize for any inconvenience but but during your stay the weather was very cold outside and cold air entering building and our office is very close to front entrance would be the reason our staff wearing jacket or coat.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a diabetic, breakfast was not up to standard. The eggs were watery and had a gross texture. There was nothing else to really choose from for me to eat! Hotel was great until the morning of 1/10/24. I was woken up by knocking on doors at 415 in the morning.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for sharing your thoughts. We apologize there could be some other guest looking for their room.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Thank you for completing survey

6/10 - 괜찮아요

henry

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pool was dirty water was cloudy Room was dirty
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Thank you for staying

6/10 - 괜찮아요

Jacob

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Thank you for staying

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms were clean. Dated, but clean.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Thank you for completing survey