I wanted somewhere very close to the airport, and this location was perfect! Iโm glad I wasnโt swayed by some of the negative reviewsโmy experience was quite the opposite.
The property is well-maintained, the grounds are beautiful, and the staff were generally friendlyโthough Iโll note that as non-white guests, we did occasionally sense some mixed energy.
Upon arrival, the bellman promptly assisted with our luggage and even returned to help again when our room was changed. While I had originally booked a specific room type and was initially given something different, I calmly contacted the front desk. Within about 30 minutes, they upgraded us to a room that matched what we paid for, and I really appreciated how they resolved the issue without any fuss.
The food was good, with a variety of great options. Overall, it seems that respectful communication goes a long wayโtreat the staff well, and theyโll likely return the favor.
Keep up the good work!