“We had a wonderful experience staying here.
Staff has a very helpful attitude. Property is well maintained.
The Mulberry tree restaurant team, including Bhagat Ram ji and Chetan, was particularly helpful. They had a great choice of menu and prepared individualised food for us, including Jain food and food without mirch.
Best value for money and enhanced the joy of our holiday. ”
“Staffs are very rude..specially at the front desk area. Very slow on service, they need more staffs at this property to reach service area properly. Food also not up to the mark..very disappointed. ”
“When checked in the room phone was damaged not working, kettle was broken.we get replaced both, In the morning toilet flush not working they forget to switch on water tank, water is not coming from shower head. On the end ask for breakfast they made it fresh, tasty. Thank you ”
“We had a very disappointing stay at Valencia Club. The 3 BHK villa we booked was in terrible condition from the moment we arrived. Rooms were unclean, bedsheets and towels had visible stains, and the whole place smelled musty. The bathroom had mold, which is unacceptable at this price point.
There were open wires and unsafe plug points, which felt dangerous. Housekeeping didn’t resolve anything the “clean” sheets they replaced were even worse. It genuinely felt like basic hygiene and safety...