Find hotels near Mt. Hotaka, Matsumoto from ₩88,596

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Great!"

"The location and venue was absolutely perfect. Only a short walk to the bus terminal, the hotel allowed me to park my car before checking in. Our room had its own onsen tub and it was so clean and up-to-date. The food was just okay… but I was happy overall with the service and everything else, that it did not matter. "

"Good"

"Perfect"

"Good stay at the hotel. The Japanese rooms were amazing and we had a great vegetarian kaiseki dinner and really enjoyed the onsens. Would defintely recommend staying at this hotel. Only issue is transport to the location is a bit difficult if you don't have a car. We were aware of this and messaged ahead to ask about the availability of the hotel shuttle bus to the bus stop for our departure. Unfortunately, when we arrived the receptionist was unaware they had a shuttle bus and was very unwilling to check the information we were given or even help us sort out alternative travel. It led to a bit of a concerning situation for our travel plans before another staff memeber corrected her and arranged our transport."

"Everything was verygood. Facilities are well maintained but could usee some upgrades. Food were good to very good-Staffs are excellent. Our wish is at least one english speaking channel on TV. Thanks the Owner and staffs for our good time "

"Its proximity to the ropeway was the biggest catch. They have a true onsen but sadly people are naked and don’t wear clothing and modesty is not followed . The staff are great and speak good English. The breakfast is generous but doesn’t quite fit the foreign pallet . Recommendation is that enjoy the delicious bakery items in the ropeway eateries ."

"It’s all about dogs there. Love how the Japanese love their furkids. Hygiene measures, dog runs, dog onsen with humans, dogs can access everywhere in this hotel, even the restaurants."