Find hotels near Kappa Bridge, Matsumoto from ₩113,750

"I chose this hotel so I could do laundry in the middle of a 2 week trip. It took eight hours for drying and clothes still were soaking wet and I had to improvise by air drying on the balcony. No one could help at the front desk, and the translators app and English instructions provided by the hotel said I chose the right settings. Very frustrating. It would have been five stars except for this issue. "

"We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy "

"Amazing spot. The ryokan is run by a very kind family. The room was very spacious and comfortable, and the mountain views from there were impressive. Also, the dinner was unforgettable and delicious. We wish we could have stayed a bit longer to enjoy the beautiful area."

"Clean, quiet, nice views of the city and surrounding mountains. Good breakfast, friendly staff. Beds are hard."

"Nice hotel, love the ramen and ice cream for free at night "

"Very good location, nice room, I loved the massage chair . "

"I had high hopes for this hotel because of the onsen, so we booked three nights in a japanese-style room with half- board (breakfast and dinner). First, this hotel is located in the middle of nowhere. You cannot walk to town or any restaurants outside of the hotel property. The closest town is Hirayu Onsen, which is a ten-minute bus ride. We should've stayed there instead. We've been traveling all over Japan for the past five weeks so we've stayed at several hotels before this one. This hotel is the worst so far. If I had to pick one main reason for my low rating, it would be the front desk staff, specifically the Japanese male manager. He was borderline rude. Did not speak a lick of English. The foreign workers are the nice ones. Here, the japanese service staff are surprisingly cold and unwelcoming. They gave us the impression that they do not like western tourists. As I mentioned earlier, we pre--paid for the kaiseki breakfast and dinners. All but one (dinner on the second night) were huge disappointments. We should've just eaten in town, even with the inconvenience. The Japanese-style rooms are subjective. I would never do it again. The tatami beds are just too hard on my back. The onsen is nice. We tried all of them and found the ones outside (shared) were just too hot for us. I guess this is the only redeeming feature of this hotel, but you can also find a better hotel option in town (Hirayu Onsen) where you can walk to many restaurants and the bus station."

"Beautiful outdoor Onsen. The Japanese breakfast was very delicious. The staff were friendly. We want to come back! "

"We had a really great stay, the location and the Onsen is the main attraction for this hotel. There are generally not that many options and variety with food both in the hotel and in the nearby by restaurants and cafes, but that’s understandable given that the location, nature and ski resorts are nearby instead."