"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants.
The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"
"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants.
The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"
"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."
"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."
"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."
"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."
"This is a very special Ryokan, the best we had on our 2 week holiday. The food was exceptional. The staff were very attentive and made a lot of effort for us. "
"This is a very special Ryokan, the best we had on our 2 week holiday. The food was exceptional. The staff were very attentive and made a lot of effort for us. "
"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."
"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."
"We had a really great stay, the location and the Onsen is the main attraction for this hotel. There are generally not that many options and variety with food both in the hotel and in the nearby by restaurants and cafes, but that’s understandable given that the location, nature and ski resorts are nearby instead."
"We had a really great stay, the location and the Onsen is the main attraction for this hotel. There are generally not that many options and variety with food both in the hotel and in the nearby by restaurants and cafes, but that’s understandable given that the location, nature and ski resorts are nearby instead."
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
"Great location! Super convenient with access to all areas. Walkable distance to most attractions and Train Station. Quiet area with plenty of places to eat and shop. Hotel has nice amenities and free breakfast offered. Highly recommend this property. "
"Great location! Super convenient with access to all areas. Walkable distance to most attractions and Train Station. Quiet area with plenty of places to eat and shop. Hotel has nice amenities and free breakfast offered. Highly recommend this property. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Kappa Bridge is just one of the places to see in Matsumoto, so why not enjoy the other things to explore during your travels? Discover the area's mountain views and hot springs.
"Room was clean and spacious. Bathroom contained ingenious plumbing devices for convenience and best use of space. Public bath was nice and we'll maintained. Jinbei and slippers provided.
Front desk was courteous and professional, check in was quick and easy.
Location is close to train and bus terminal. "
"Excellent stay. Everything stands out. Clean, safe, wonderful, amazing snowy night and day. Staying there for 2 nights was so dreamy. The onsen experience was unreal. Breakfast was filling with a great set offered. Staffs were helpful and patient. Language barrier was not a big issue. They sincerely try their very best to accomodate.
If you want perfect english, best to visit an english-speaking country."
"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here.
The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us.
Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "
"Okuhida Hot Spring Hirayukan is conveniently located, just a short and easy walk from the Hirayu Onsen bus terminal. A small shop beside the ryokan sells snacks and drinks, which is useful especially in the quieter evenings.
Check in was smooth and the ryokan already had our Expedia reservations. As with most Japanese ryokan, copies of our passports were taken. We stayed in the Japanese Style Room, Sengakuso, Non Smoking (35 sqm). Footwear must be removed at the main lobby and changed to the in house slippers, in line with traditional ryokan customs.
Our room was located some distance away from the main lobby and required climbing two flights of stairs, with no lift access. There were no shower facilities in the room, which is typical for many traditional ryokan. The onsen baths are located in the main building, and the male and female bathing areas are rotated once a day.
Buffet dinner offered at Y4400 per person from 6pm. It was enjoyable and good value, with a wide selection including seafood. Each table is provided with two fuel stoves, and guests can choose between grilling, hotplate, or hotpot to cook the raw food.
A nice touch is the free ramen served at the main lobby from 10pm to 10.30pm, perfect for a light supper after a soak in the onsen."
"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities.
Unfortunately we didn't have time to use the onsen.
The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up.
Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream.
Highly recommend"
"The room we had was a little musty and realized that the fan in the bathroom did not work. Also, the bed was a semi double which was a bit small for two, tall but skinny adults.
The room had enough space for a rolling luggage and two backpacks. Since we were traveling light, the small room size wasn’t a big issue for us.
Overall, a decent place to stay for a night or two. "
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