โI had a 4 nights stay and it was conveniently close to what we needed to do.
Kevin and Laura @ the reception were great.
The housekeeper on floor 11th was nice and hard working.
Wonderful customer service.
At the restaurant the morning buffet was delicious however the staff needs more training in customer service. No eye contact with customers, no attention to details like bringing water or asking if we need anything. We had to get our own water, coffee, juice etc
Other than that was a...
โRooms were very clean, and property is well-maintained. The convenience of the connected shopping center with excellent and additional food and entertainment options was a huge plus. The breakfast at the hotel was excellent. I traveled with my two children, and we felt completely safe at this location. Another added benefit was there is a grocery store right across the street. I would definitely recommend this location.โ
โBuen hotel, le afectรณ mucho la pandemia, el mall de enfrente ya estรก muy abandonado, el hotel tiene mucho olor a humedad que ni los deshumidificadores que tienen en todos los pisos pueden quitar, no estรก mal, pero dudo que regrese a ese mismo hotel.โ
โBest staff- I've stayed twice now and there customer service is excellant. The first time I stayed they were very welcoming. The hotel is in a very safe and walkable area.
This second stay I had a four hour gap between my other check out and check in with Nomada. They kindly stored my luggage and were able to get in a place two hours early which I greatly appreciated!โ
