Located in Natales, Puma House - Hostel is near a boardwalk/promenade. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Puerto Natales travel guide
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Things to do
Bicycle rentals
TV in common areas
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
1 floor
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Shared kitchen access
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Heating
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 12
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 19 percent for credit card payments
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 350 per vehicle (roundtrip)
Credit card charges are subject to a surcharge of 19 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Frequently asked questions
Is Puma House - Hostel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Puma House - Hostel?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Puma House - Hostel?
Check-out is at 10 AM.
Does Puma House - Hostel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 350 per vehicle applies.
Where is Puma House - Hostel located?
Situated near a boardwalk/promenade, this hostel is within a 15-minute walk of Última Esperanza Fjord, Plaza de Armas, and Centro Cultural Natalis. History Museum and Puerto Natales Casino are also within 15 minutes.
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