โGreat hotel and staff very helpful.
We were upgraded and room very comfortable.
Pillows a bit hard.
Beutiful grounds and golf course
Had to pay for use of swimming pool, sauna, jacuzzi of ยฃ10 each as did not book through Best western hotels direct.โ
โThe hotel was absolutely beautiful with all the historical features respected. Food was delicious. Staff were polite and helpful.
My room was in the converted coach house.
A lot of thought and detail put into the rooms with comfy sofa and comfy bed. Modern ensuite โ
โThe Belfry is brilliantly well run. The staff are by far the best I've ever met in any hotel in my entire life. Truly brilliant. Friendly, engaging, funny, professional and confident. Proud of where they work and their part in it. Not unctuous just terrific.
They should let the managers run the country.
And before you dismiss my enthusiasm for the ramblings of someone who doesn't get out. I travel the world always staying at the best hotels. The Belfry was my third that week.โ
โThis was our second stay at Brook Marston Farm Hotel. The peaceful surroundings makes your stay relaxing. Staff are friendly, very helpful and go the extra mile for you. Rooms are comfortable, spacious and clean. Dining in is a must, meals are excellent, especially the Lamb dinner. Will definitely be booking again soon. โ
โReally lovely staff and the check in experience was very pleasant. The room was just about acceptable in terms of cleanliness but the toilet was not clean and still had used paper in it. The room and the surroundings were very tired and beyond worn in some places, especially the carpet on the stairs which was very dirty. As there was no breakfast, we could not comment on it. Itโs such a shame because the setting is quite pleasant and it could be a lovely place to visit. โ
โVery friendly and helpful staff who made my welcome even better. Clean comfortable room with tea and coffee.
Definitely will use this hotel again.
Regards
Ken
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