Great location โจ๏ธโจ๏ธ
Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control.
I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep.
Other than that a lovely hotel but was looking forward to a good sleep
Not entirely sure what โsuperiorโ is supposed to entail as itโs difficult to decifer from the booking but spoke to some other guests who hadnโt opted for a superior room and their rooms had extras! Weird water marks/blood/coke stains on the walls. There was no mention of my 20% discount for food and drink and since I have extreme social anxiety couldnโt enquire about it. Location was lovely and most of the staff were pleasant, there were a couple who had faces like thunder and offered a very cold interaction. But like I say feel like Iโve paid extra money for a โsuperiorโ room only to have been given a lesser room with less extras, very odd.
Good location but limited parking on site. Other parking is expensive.
Reception and check-in could be improved as one of the two staff was not welcoming.
Little disappointed thatโs itโs advertised with car parking. Spaces are limited and we ended up parking elsewhere with an additional parking fee. The car park was already full when we arrived pre check in time leaving us no option but to find additional parking
Pretty decent for the price with not bad facilities. Breakfast is quite expensive for what you get, but otherwise itโs clean, comfortable, quiet and if you just want one night at a reasonable price then itโs perfect!
Nice setting on the riverside too.
Good stay overall. No major faults or complaints. Staff were friendly on arrival, room was clean, beds comfy. Only fault was my Mum broke her toe as they hadnโt put the bed fully together and she hadnโt noticed until she tripped on it and her toe is now broke lol. But apart from that the stay was good.
Customer services at the front check-in dress wasnโt great. Staff seemed tense and werenโt friendly.
Breakfast is described as FREE on the booking form but when we went to get breakfast, we found out it was not FREE. We were told to pay ยฃ16 each. They need to change the breakfast wording and say that it is NOT FREE. Breakfast is paid ยฃ16pp.
Hotel is clean, good location, quite decent but without parking facilities.