See all properties

The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront Sunderland hotel in Roker with 3 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Cocktail bar, ocean views, open select days
Indoor wedding
Indoor wedding
Individually decorated, individually furnished, desk, laptop workspace
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is ₩100,907
₩121,088 total
includes taxes & fees
Sep 29 - Sep 30

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hydromassage showerhead
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hydromassage showerhead
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hydromassage showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool
Grand Hotel Sunderland
Pool
Pet friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (1001)
The price is ₩77,158
₩92,597 total
includes taxes & fees
Sep 29 - Sep 30
Grand Hotel Sunderland

About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk
  • Stadium of Light - 4 min drive
  • Sunderland Empire - 4 min drive
  • University of Sunderland - 5 min drive
  • Port Of Tyne - 17 min drive

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale eco-certified hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Wedding services, multilingual staff, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Italian Farmhouse
  • Let There Be Crumbs
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Sep 29, 2024 start from ₩100,907, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Roker Hotel, BW Premier Collection?

Self parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this eco-certified hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. Monkwearmouth Station Museum and Stadium of Light are also within 2 mi (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 294 out of 699 reviews" "
Rating 8 - Good. 243 out of 699 reviews" "
Rating 6 - Okay. 103 out of 699 reviews" "
Rating 4 - Poor. 40 out of 699 reviews" "
Rating 2 - Terrible. 19 out of 699 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, hardly any space to move, could not even move the chair out of the desk without touching the bed.
Stayed 1 night in Sep 2024

8/10 Good

Ian L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a Very good stay 3 nights, Staff very good especially the breakfast staff nothing to much trouble, Room was ok we had a problem the first night but was resolved very quickly by Reception, room could do with small table and 2 chairs instead of large chair, View out back would be better if area was tidy. Bathroom large and spotless , better with light curtains and hand rail on wall of bath 78 getting old lol,, ate in 3 nights night 1 ok night 2 excellent night 3 Not good. In all a good stay we do travel around Hotels after 30yrs a Publican serving beer and food Did Not want Bedrooms lol Ian Ann MBII
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Hartlepool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tebogo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
Stayed 5 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
Stayed 3 nights in Jul 2024

6/10 Okay

Obianuju

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice looking hotel with a sea view. Happy with the experience
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Traveled with family
Disliked: Amenities, property conditions & facilities
Dated property
Stayed 1 night in Jun 2024

6/10 Okay

.Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Sandra

It’s directly opposite the seafront
Stayed 1 night in Jun 2024

6/10 Okay

Bonni, New Milford

Stayed 4 nights in Jun 2024

6/10 Okay

Marijonas

Stayed 1 night in Jun 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Friendly staff. Was updated to bridal suite which was lovely. Massive room comfortable bed. Bathroom with separate shower and jacuzzi bath. Big fluffy towels. Fantastic views over roker beach. Good breakfast buffet style with good choices Would highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Always a pleasant stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Stayed 1 night in Jun 2024

8/10 Good

Jeannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the view of the water was excellent. Parking was easy and we had an enjoyable dinner in the restaurant.
Stayed 1 night in Jun 2024

8/10 Good

Luis

Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive
First time we’ve stopped there we were very impressed and would definitely stay there again
Stayed 1 night in Jun 2024

10/10 Excellent

Miranda, Hereford

Stayed 1 night in Jun 2024

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
The Roker one night stay.
The access to the room was difficult.The lift was out of order. The room was very cold and overlooked the back lane. It was a very small room but clean. Not the best experience I’ve ever had before.
Stayed 1 night in Jun 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Amenities, property conditions & facilities
We stayed in room 122, back of the building looking on to roofs and other buildings. The room was spacious and had a king bed which was very comfortable.the bathroom was large and very outdated, cold, no heating, there’s no grab handle to safely get in and out the tub to use the shower, the shower screen is dangerous, loose and swings out so could lead to an accident. The noise from the plumbing system from our room and the one above was horrific, so loud it actually woke us up when upstairs flushed their toilet and showered . On arrival after locating our room,I asked to move to a room at the front but was told they were EXECUTIVE rooms and £30 a night more. I have stayed in one of these rooms and there’s nothing EXECUTIVE about them, perhaps they think a sea view from small windows is such, not in my opinion. The entire hotel is old, tired, worn and needs major maintenance, investment.
Stayed 2 nights in Jun 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very good position with very good views from the front of the hotel. Helpful staff
Stayed 4 nights in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024