2/10 - 너무 별로예요
Timothy
가족 여행
2024년 6월 24일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had our daughter's Wedding taking place in Newland. We chose to stay here for the 2 bdrm and Family style accommodations.When we arrived they had said they hadn't received payment when it was completely paid for when made reservation which I provided proof.Then when we went to the room it was a one room small and not what We had paid for. We went back to office and let them know this was not acceptable! They then said we do have that suite availble! Ok we said and accepted it.Then on Saturday after we had come back from rehearsal dinner the GM Frank knocked on our door and said we couldn't stay in that room for the rest of our stay due to another family coming in for a week's stay!! It was the most rudest experience we've ever had! I would like to have our monies returned! This place is horrible and Do NoT recommend anyone to stay here EVer!!
Timothy
2024년 6월에 3박 숙박함