노스 네이플즈, 네이플스의 스파가 있는 리조트 및 호텔

“The staff was amazing and bent over backwards for us. In fairness, the hotel was undergoing renovations which closed down many of the amenities. We were charged a reduced rate due to this ongoing disruption, therefore, our experience was not reflective of a normal stay. The hotel definitely needed the work, as the interior was old and tired- looking.”

“While the hotel benefits from a desirable location and distinctive Florida charm, the property currently shows signs of deferred maintenance and inconsistent operational oversight. Improvements in cleanliness, facility upkeep, responsiveness, and food service quality would greatly enhance the guest experience and better align the property with guest expectations. Summary of main issues: +guest room condition issues included a rusty bathtub, cracked sink, stained lampshades and ceiling stains....

“Staff was excellent”

“Rooms were clean, not much to do in that area with the kids, not intended for families with kids, shuttle was advertised to the beach but it had limitations in fact, only as driver available and up to certain distance, lazy river pool was not very clean, everything closed at 8, only some amenities were available for free, nothing fun created at the resort for kids… staff was nice but they did not really watch for customers needs…”

“Clean room with nice little outback patio area. Walking distance to some great shops and places to eat as well!”

“I did not like that others can pay to come in there and food and drinks are very expensive”

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“The rooms were clean and staff friendly. Resort has everything you need for a getaway on the beach. Great for families with small children.”