โBreakfasts were quite good. Pool was very nice. Location quiet but near some restaurants that are family friendly. Although not close to any one location we were going--Genesee Village, Ganondagon museum, Erie Canal tour, Museum of Play, it was a reasonable distance from all of them--they are quite spread out. โ
โThe best property in the whole vacation. Staff was very helpful, courteous and went above and beyond the standard processes, especially on checkin ( even when I arrived late night 10pm).
100% a 5 star property.โ
โTo be honest when we first checked in. The Woman was unfriendly, nose was turned up. Which cause me to try to check out. However as we continued our staff all the other Mangers and Staff were extremely professional, friendly, helpful, cheerful with my children. Because of that I extended my stay. Overall our visit was amazing โ
โVery comfortable stay. The room was clean and spacious. This was great place to stay while taking a class at the Wendell Castle Workshop, just a 15 min walk up the road. โ
โThe first room smelled like cigarettes. The second room does not drain the sink. Although the bed frame is made of steel, the sound of breaking can be heard even with a slight movement, so it made me nervous. Finally, at 2 AM, I was waked up due to the loud noises from the next room. The walls are so thin you can hear everything. It was disappointing for the price.โ
โFound a cockroach on the wall, I tried to kill it but it escaped to the ventilation fan on the wall. I think this is where it came from. I am sure there are many in other rooms, too.
No venting in the room.
I found lots of blue and green molds on the washroom ventilation fan. Such shame that i had to take a shower right below it..... โ
