“We booked two rooms. We arrived at 3:15 ready to check in (check in was supposed to be at 3) however neither of the rooms we checked in for were ready. We walked upstairs (no elevator) to find the cleaning crew had just taken the bedding off 1 of the rooms and had the second room door open. They had just finished a different room and we had to go back down to exchange the one room and had to wait for the second room to be ready.”
“We booked two rooms. We arrived at 3:15 ready to check in (check in was supposed to be at 3) however neither of the rooms we checked in for were ready. We walked upstairs (no elevator) to find the cleaning crew had just taken the bedding off 1 of the rooms and had the second room door open. They had just finished a different room and we had to go back down to exchange the one room and had to wait for the second room to be ready.”
Hector