Northern Illinois, Illinois hotel rooms at the Best Western

"Breakfast was very hot and delicious, served on dinnerware, not paper plates!! Nice room, great river views. Staff helpful and friendly!"

"Staff was very nice and friendly, and parking was good and we loved the casino! There was a little too much smoke in the casino, overall it was great, and we will be back!"

"Didn’t eat breakfast "

"clean room, staff very nice "

"The Embassy is one of my best hotel stay. Starting with staff, Gabby & Diaz. Room was immaculate, roomy, all ameniturs and layout is perfdctly setup. I LOVED the industrial look Breakfast was fabulous, made to irder staff were all pleasant, courteous and wondeful personalities. Best breakfast!!!"

"Breakfast menu was very limited at 8:00 AM and there were not any meats."

"Wonderful, friendly staff. The pool area with small water features kept the kids entertained for hours. Easy access to local area. "

"Everything was wonderful and I would highly recommend"

"First off thought was getting a mid range hotel with a pool for not a cheap price, walk thru the door to someone I can’t understand slowly progressed thru check it to a surprise security deposit on the room now we’re at 268 out of my bank at this point w/e non refundable room kinda stuck so deal with it. Finish check in to find the pool is closed until further notice the only reason I chose this hotel. Disappointment supreme the relaxing pool after long journey from wi squashed. W/e I thought got in the room settling in go to look out the window to find a hole in the screw and a window that doesn’t lock yup I felt safe, the wallpaper was damaged and droopy around window as well. Went to desk to change to a secure room to none available finally asking the desk for a stick to secure my window, to get handed a broken swifter handle the was exactly the right size seems to me like they had this problem before. Got that inserted, time to relax in hard beds trying to fall asleep to a zoo running the hallways the entire evening. Wake up continental breakfast nice spread eggs sausage waffles oh. Eggs were the only thing that was palatable sausage was burnt cardboard oj taste like water coffee instant. Checked out of literally one of the worst and most expensive crap hotels of my life negative stars. Not to forget the all night chatter of a foreign language in the lobby with judgy eye."