Northside, Richmond hotel rooms at the Independent

"From the moment you walk in, you can tell this is not a clean hotel. The elevator was constantly dirty and had a bad smell, which already gives a terrible first impression. After showering, we walked barefoot for just a couple of minutes and had to wash our feet again because of how dirty the floor was. When it was time to sleep, it got even worse: the sheets smelled bad, the bed was completely sunken on both sides, and the pillows were awful and very uncomfortable. On top of that, there was noise all night, making it impossible to get proper rest. To make things worse, they don’t provide room cleaning from Thursday to Sunday, and if you need towels, you have to go get them yourself. I definitely do not recommend this hotel at all."

"Great experience and very convenient to sport center."

"Walking into the room we were hit with a very strong air freshener smell. It was strong enough to spark a headache and was possibly so strong to cover up a hint of cigerette smoke. The air conditioner was not working properly-had to keep turning it off wait a few minutes to turn it back on. The bathroom door wouldn't shut but the worst thing ? THE FIRE ALARM STARTED GOING OFF AROUND MIDNIGHT AND KEPT GOING OFF!!! We made it down from the 7th floor, Firetrucks showed up and gave the all clear-only 2 of 3 elevators were working so we walked back up to the 7th floor. Settled back into bed and THE SMOKE ALARM STARTED AGAIN!! We waited it kept randomly going off so we packed up all our stuff and left. I feel we should be reimbursed from the hotel because this ruined our nieces graduation weekend memories as we didn't get to celebrate Sunday with family."

"Everything is exceptional. "

"Everything you need. The area was a lively yet quiet part of the city, close to everything. The hotel was very comfortable and well-appointed. The staff was very attentive. and the room had an excellent view. I felt very well cared for. I will stay here again in the future."

"We only stayed one night as a stop over on our way to Myrtle beach. Hotel was cute. Front desk staff was super nice. Loved the little drink and snack stand. "

"Clean room and spacious, close to the airport, parking available. There's a very small gym and a few dinning options near by. The place really surprised me. Overall a 5/5 for me. "

"Was a beautiful room with large tub and living room. No complaints whatsoever, a great stay!"

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