“Sarah, who checked me in was both pleasant and terrific! She is also a fantastic multitasker! Matt had a very contagious and congenial disposition. I watched him maintain composure and professionalism while being tested by a rude guest with an unreasonable request. He made sure our stay was to our liking! The Hot tub is nice and big. The pool area closes late for adults. No kids allowed at 10p to close! I couldn’t believe my ears! Amazing! Every hotel should do this! The refrigerator in the room...
“Joyce and the rest of the staff the night manager were excellent customer experience is exceptional the rooms are clean everybody's friendly always offering to help the only recommendation I have is that they take out the carpet but otherwise I would stay here repeatedly”
“We thoroughly enjoyed our 1 night stay at the Wave. Beautiful hotel and area, super friendly and helpful people, and a very pretty and comfortable spacious room. Would definitely stay again if we’re in the area. Highly recommend!!”
“We stopped on our way back home after a week long trip. This was an excellent pit stop along the way, and we couldn’t have asked for anything better. The price was affordable, the beds were comfortable, and the hot tub and sauna were nice. We loved our stop here and would recommend this place to other travelers.”
“Very comfortable hotel. I really liked the location and parking was very convenient in the parking garage that is attached to the building. The in-hotel restaurant was very cozy and had excellent food”
“The staff, the room and pool are amazing! Everything exceeded our expectation. The hotel is within walking distance to all the downtown fun. The pools over look Lake Erie and was heated. Great swimming in the cool nighttime air. ”
