Northwestern New Mexico Vacation Rentals

"The staff when we arrived was on the phone with a friend. Waited about 4 min. They have an extra $50 charge for keys. Said that we would be reimbursed if every thing was ok. The internet never worked. Wanted to call the front desk, the phone didn’t work either. "

"Easy check in and stay for the night"

"Air conditioner needs serviced "

"Clean"

"Braut"

"Great place, valet staff was awesome always happy to help. The front desk? TERRIBLE. attitude, rude, first time staying here and we arrived one night very late so we weren’t sure valet parking was an option that late when asked at the front if we could park at x location the lady said “i mean valet is 24hours so i guess” like we knew that. Instead of being more customer service and offering the valet service. Even when we arrived the guy at the front was not what you would expect to be welcomed at a facility after a long travel. I will say the lady at checkout was very nice. But i wouldn’t want to deal with the other 2. Not for the money used to book at this nice reservation. I get better service at hampton/hilton inn. "

"Great stay"

"The pool was amazing, super warm and clean. The rooms are nice and clean. "

"When checking in bathroom was no clean. Hair in the bathtub, trash on the sink counter that was hidden with towels. Full trash can. Used soap left in the bathtub. "