โThe bedroom & bathroom were clean & spacious. The hotel is in a perfect spot - nice & quiet with bars & restaurants nearby, and only 10 minutes walk to the heart of the city.โ
โGenuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcomeโ
โStaff were friendly and excellent and location is what we expected and room and comfort was very good.
The only thing we were not too happy was the free drink with the meal which was house wine as we had RED and WHITE which were not very good as we did express that to the staff there? Also There were no BRANDY in the evening on Saturday around 9pm?โ
โGreat second stay at Oaklands. Had a few wifi issues which caused some disruption for me as i was there for business, but apart from that the experience was everything i needed it to be. Looking forward to the third stay next month.โ
โ Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. โ
โIt's the people (for me) that make a place.
Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience.
We felt right at home, it's posh but without airs & graces, perfect.
Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right).
I think this hotel is a fantastic place for an event,...
โThe room we had, room 4 was superb, large with a window view over looking fields and a view into the distance. Large room very comfortable beds, two wardrobes, tv and every tea and coffee you could want. Breakfast was superb!โ
