Castles in Ontario

"Had a wonderful stay because of the friendly service from the staff. I was greeted warmly at check-in. I had a minor problem with the room upon entry I called front desk and they immediately helped me out and switched rooms giving me an upgrade for the trouble. I went to the restaurant that evening to watch Jays game and both bartenders were very friendly and attentive. I went in for a beer but ended up staying for dinner. The housekeeping service was incredible too. I ended up getting a bad head cold and stayed a second night. Housekeeping gave me extra Kleenex and made sure I had enough blankets and said to me if I needed anything else they were just in the hall. I was amazed. Receiving genuine friendly service these days is rare and I had great service from every staff member I encountered. The room rates are budget friendly but the service is 5 star luxury hotel level "

"I hesitated booking this room because there were no refunds and I was scared to commit in case I had to cancel my trip, but I am so glad I finally booked it. The location is ideal- there are great restaurants and shops within walking distance. The room were a fabulous size and the feeling was one of being in a small apartment as opposed to a hotel. The room was clean, updated and very comfortable. Coffee was refilled every day and I was given a bottle of wine for the stay. The reception team was very firendly and had great suggestions. Without a doubt, next time I am in Toronto I will be staying in this hotel."

"Nice clean room and friendly staff, airport shuttle also amazing"

"We stayed right across from the music festival and it was so convenient! Beautiful room and lots of natural sunlight! Our parking shuttle was a small party bus to ourselves! Will definitely be back. "

"Room was spotless and the staff were excellent "

"Clean room. Rafi the bartender was fantastic. Super friendly and knowledgeable. "

"Room was spotless and staggvwas very friendly. "

"Amazing view of the falls. Tub and pool were great. Deluxe room is amazing for a family of four. "

"First visit since renovations were completed. Beautiful hotel, great location. Friendly and helpful staff during check in and check out. Will return again soon. "