Entire home

Vacation USA LTD

Property class: 3.5

Choose dates to view prices

Vacation USA LTD provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Room options

View all photos for Exclusive House, 4 Bedrooms, Kitchen, Garden View

Room

Exclusive House, 4 Bedrooms, Kitchen, Garden View

  • Garden view
  • 177 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Double Beds
  • Free wired internet

View all photos for Luxury House, 4 Bedrooms, Private Pool, Poolside

Room

Luxury House, 4 Bedrooms, Private Pool, Poolside

  • 123 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 2 Twin Bunk Beds
  • Free wired internet

View all photos for Premium House, 4 Bedrooms, Private Pool, Executive Level

Room

Premium House, 4 Bedrooms, Private Pool, Executive Level

  • 162 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Premier Apartment, 3 Bedrooms, Kitchen, Garden View

Outdoor pool

Premier Apartment, 3 Bedrooms, Kitchen, Garden View

  • Garden view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Apartment, 3 Bedrooms, Pool Access, Resort View

Room

Deluxe Apartment, 3 Bedrooms, Pool Access, Resort View

  • Resort view
  • 133 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Superior Apartment, 3 Bedrooms, Pool Access, Garden View

Outdoor pool

Superior Apartment, 3 Bedrooms, Pool Access, Garden View

  • Resort view
  • 116 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Luxury Apartment, 3 Bedrooms, Pool Access, Garden View

A pool area with lounge chairs and a brick patio.

Luxury Apartment, 3 Bedrooms, Pool Access, Garden View

  • Garden view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Business Apartment, 3 Bedrooms, Pool Access, Resort View

Room

Business Apartment, 3 Bedrooms, Pool Access, Resort View

  • Resort view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Panoramic House, 4 Bedrooms, Private Pool, Garden View

A swimming pool with a sunshade structure, lounge chairs, and a covered patio area.

Panoramic House, 4 Bedrooms, Private Pool, Garden View

  • Garden view
  • 185 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds
  • Free wired internet

View all photos for Executive House, 4 Bedrooms, Private Pool, Pool View

Front of property

Executive House, 4 Bedrooms, Private Pool, Pool View

  • 152 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Exclusive House, 4 Bedrooms, Pool Access, Resort View

Room

Exclusive House, 4 Bedrooms, Pool Access, Resort View

  • Resort view
  • 198 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Twin Beds
  • Free wired internet

View all photos for Exclusive Apartment, 3 Bedrooms, Pool Access, Resort View

Room

Exclusive Apartment, 3 Bedrooms, Pool Access, Resort View

  • Resort view
  • 116 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Family Apartment, 3 Bedrooms, Kitchen, Resort View

Living area

Family Apartment, 3 Bedrooms, Kitchen, Resort View

  • Resort view
  • 133 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Bed
  • Free wired internet

View all photos for Elite Apartment, 3 Bedrooms, Kitchen, Resort View

A modern living room with a grey sofa, a coffee table, and a dining area with chairs and a kitchen in the background.

Elite Apartment, 3 Bedrooms, Kitchen, Resort View

  • Resort view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Bed and 2 Twin Beds
  • Free wired internet

View all photos for Family Condo, 3 Bedrooms, Kitchen, Ground Floor

A swimming pool with lounge chairs and a covered seating area, surrounded by a fence and trees.

Family Condo, 3 Bedrooms, Kitchen, Ground Floor

  • Garden view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Comfort Apartment, 3 Bedrooms, Kitchen, Ground Floor

A modern kitchen with grey cabinets, a dining area with a table and chairs, and a TV on a stand.

Comfort Apartment, 3 Bedrooms, Kitchen, Ground Floor

  • Resort view
  • 116 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Comfort House, 4 Bedrooms, Kitchen, Pool View

Room

Comfort House, 4 Bedrooms, Kitchen, Pool View

  • 162 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 1 Queen Bed, 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Junior Apartment, 3 Bedrooms, Kitchen, Executive Level

A modern living room with a grey sectional sofa, a dining area with white chairs, a kitchen in the background, and a ceiling fan.

Junior Apartment, 3 Bedrooms, Kitchen, Executive Level

  • Garden view
  • 116 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 2 Twin Beds
  • Free wired internet

View all photos for Design Apartment, 3 Bedrooms, Kitchen, Resort View

A row of two-story houses with a black car parked in front.

Design Apartment, 3 Bedrooms, Kitchen, Resort View

  • Resort view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Townhome, 3 Bedrooms, Kitchen, Garden View

A yellow building with a white window and a parked off-road vehicle.

Deluxe Townhome, 3 Bedrooms, Kitchen, Garden View

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Twin Bunk Beds
  • Free wired internet

You may also like

Ad
A spacious lobby with a grand chandelier, modern seating, and a view of the outdoor area.

Kompose Boutique Resort at Theme Parks

Kissimmee
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 6,072 reviews
The price is ā‚©40,527
ā‚©105,464 total
includes taxes & fees
Oct 28 - Oct 29
Kompose Boutique Resort at Theme Parks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Kissimmee is home to Vacation USA LTD. Mystic Dunes Golf Club and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Old Town and Walt Disney WorldĀ® Resort. Check out an event or a game at ESPN Wide World of Sports Complex, and consider making time for Disney's Hollywood StudiosĀ®, a top attraction not to be missed. Visit our Kissimmee travel guide
View more Vacation Homes in Orlando
Map
US-192 & N Poinciana Blvd, Kissimmee, FL, 34746

What's nearby

  • A hot air balloon with a blue and white design, a brick tower, and palm trees.
    Disney Springsā„¢
    10 min drive - 11.6 km
  • A large blue globe with the word "UNIVERSAL" in gold letters.
    Universal Studios Florida
    21 min drive - 27.8 km
  • Museum of Military History
    3 min walk - 0.3 km
  • Lake Cecile
    13 min walk - 1.2 km
  • Congo River Golf
    3 min drive - 2.7 km

Getting around

  • Poinciana Station
    8 min drive
  • Kissimmee Station
    11 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    8 min drive

Restaurants

  • Taco Bell
    12 min walk
  • Dunkin'
    10 min walk
  • CiCi's Pizza
    6 min walk
  • Chili's Grill & Bar
    10 min walk
  • Perkins American Food Co.
    1 min walk

About this property

Vacation USA LTD

  • Vacation home near Old Town
  • Vacation USA LTD provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • An outdoor tennis court, express check-out, and express check-in
    • Multilingual staff, barbecue grills, and a TV in the lobby
  • Room features
  • All guestrooms are individually furnished, and have comforts such as pillow menus and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
  • Other amenities include:
    • Heating and ceiling fans
    • Separate tubs/showers and hair dryers
    • Flat-screen TVs with satellite channels
    • Private yards, separate sitting areas, and separate dining areas

Similar properties

A swimming pool with a waterfall feature, lounge chairs, and a gazebo.
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Orlando
  • Pool
  • Hot tub
  • Kitchen
  • Washer
9.2 out of 10, Wonderful, 7,064 reviews
The price is ā‚©183,675
ā‚©206,635 total
includes taxes & fees
Nov 15 - Nov 16
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Compare similar properties

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the house: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Patio
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 120 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • No housekeeping provided

Things to do

  • Outdoor tennis court

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 17 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 120 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 120 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 79 (subject to availability)
  • Heated pool maintenance fee: USD 39 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Does Vacation USA LTD have a pool?

Yes, this property has an outdoor pool.

Is Vacation USA LTD pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 120 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Vacation USA LTD?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Vacation USA LTD?

Check-out is at 10 AM. Late check-out is available for USD 79 (subject to availability).

Where is Vacation USA LTD located?

Situated in Kissimmee, this vacation home is 0.7 mi (1.2 km) from Lake Cecile and 1.6 mi (2.6 km) from Old Town. Congo River Golf and Lake Buena Vista Factory Stores are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Vacation USA LTD Reviews

6.6

7.2

Cleanliness

7.6

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 161 reviews
Rating 8 - Good. 46 out of 161 reviews
Rating 6 - Okay. 25 out of 161 reviews
Rating 4 - Poor. 18 out of 161 reviews
Rating 2 - Terrible. 32 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Awesome location and very clean
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and proximity to the airport, Disney parks and Universal Studios. Place was clean, easy to access and had all the amenities we needed.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Well I did enjoy the house it gave me an my family the room we needed to function in the house . Being a home owner myself there was a few things very noticable that I thought could of been fixed before our stay the shower in master bedroom we did not use ! Water was back flowing up pipes .sink in master bed room left one plug we could not get it to open !! The kitchen sink faucet is not right it moves all over the place an the pool pump never shut off during our stay my wife took the time to clean the pool !! But that's minor to how we enjoyed our stay I'm truly thankful I could bring my family together I travel for work so it was nice thank you !!!
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the place. We had a mini family vacation, and the house was very well kept.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very easy to gain access into the apt. It smelled very nice from the time we welled on to the time we left. It very pleasant and peaceful. Really enjoyed my stay. Wouldn't mine staying there again next year
Stayed 3 nights in Nov 2022
Verified review

4/10 Poor

Never had the pool cleaned once and full of ants gave it a good clean on arrival
Stayed 11 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
First I think they need to correct the address when your book it this is was the wrong house not like they showed me on the website to far away from I want to stay it make upset because we have to change our plan vacation not spending time driving to get a destination that we wanna go. They lied to us about the house.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
THE PICTURE SHOWED A PRIVATE HOUSE WITH A PRIVATE POOL BUT INSTEAD UT WAS A LARGE MULTI FAMILY BUILDING. THE APARTMENT IS OLD AND SMELLED LIKE MOLD , THE COUCHES ARE OLD AND SMELL LIKE OLD . DONT GO TO THIS PLACE
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great!

It was great. I was confused with communication at first and then they were quick to respond all throughout the Hurricane. Loved the apartment. Thank you so much.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Disliked: Room comfort, communication
sketchy management, address is far from where they state it is and also is not like the pictures at all!
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Cleanliness, communication

Save your money

The best thing about the property was the pool. Inside...sofa recliner broken, reclining chair broken, missing slats in patio blinds, no blinds worked properly, towels/washcloth in washer/dryer, hair in shower and bed. This property definitely needs attention. Lastly...30+ minutes from attractions and not close to stores.
Missing slats
Recliner broken and stuck
Broken arm
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, instructions were clear. Excellent internet service .However as a senior I had difficulty putting the key in the box upon leaving and had to slide it under the door.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
It wasn't unique
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
The house was not as described and neither was the location. Issue
Stayed 4 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
too far from attractions. I was giving an old unit not the one i paid and ask for, i was offered a credit am still waiting on that, no one answer phones at vacation usa i am very disappointed
Stayed 6 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Property was too far away from international drive when it was advertised as it was on international drive but property owner does not give you address until you pay in full an absolute rip off after finding out where the property was I had to hire a car because there was no shops or anything at property very very sneaky from property owner so beware lies lies lies to property location location location never again
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
PS4 controller left in drawer, called within a couple hours and ā€œthey did not find itā€. Also still waiting for my deposit to be returned and no response.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This is a scam .. they cancelled my booking on the same day from their side claiming that they had a flooding emergency but never mark it as cancelled in expedia .. and never refunded my money.. expedia helpdesk was not helpful on this too as they tried many time to reach the property manager but without any luck .. i will pursue them legally after i finish my trip
Stayed 28 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Amenities, communication
Day on cool day two my brother got bit up by bed bugs they came amd sparyed bug spray i was not pleased I was totally disappointed this happened
Stayed 4 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities, communication
I didn't like anything about the property . I was unsatisfied, I filed a complaint and still have not had this issue resolved.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Little to far and need some TLC

There were tiny little ant like bugs all over the place. Dishwasher didnā€™t work and many outlets didnā€™t work, the pool wasnā€™t very clean. The pump only ran maybe once a dayā€¦ had bugs all on top and a worm in itā€¦ we didnā€™t use the pool, we turned the pump on while we left to hopefully get it clean so we could but someone turned it off while we were goneā€¦ we slept good and felt at home but the property was still to far from Orlando with all the trafficā€¦ it took about 45 minutes stuck in traffic.
Stayed 6 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Communication

Unpleasant and tricked

We pay in full for this rental a little more than 1 month prior to our trip that was as the best accommodation for our group. And 3 days previous to pur arrival, we got a message that they were canceling the rental because oh a house's pipe repair. Also they mentioned were giving us full regund of the charges. Now, 16 days layer still we have not received the refund on the cancelled rental that they did at the very ladt moment. This was very stressful and still does. They have not responded any email message yet either. Service is so bad. We are very unpleasant and feel tricked.
Stayed 7 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was supposed to be a grill and there wasn't. The a/c wasn't working until late Saturday night when someone came to fix it. The dryer didn't work which means we couldn't dry our laundry. Just not satisfied with the property and will not rent again especially after pay $600 for what I received
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

I canā€™t rate this property because I didnā€™t even stay in this property in the end. They changed property and the house the house that was given was dirty and needs a little fixing. It had mold carpets was stained, no soap or Garbage bags, i had to buy cleaning supplies, also the AC of the property wasnā€™t working the first night and we had to buy 3 fans in Walmart. The community was pretty but property needs to be fix. The communication was horrible and no number to actually contact with anybody. Response took almost 5 hours.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
We booked our pool home in Davenport, FL specifically for the pool. We came from cold weather at home and the whole draw to this rental was for the family to spend time in the pool. We booked for 14 days and paid an additional fee to have pool heat during our entire stay. We arrived to a cold pool. I will say through Expedia Chat the resort responded quite quickly. They sent technicians numerous times back and forth and we had pool heat for about 6 days or so out of the 14. They have advised me they will refund for the additional pool heat but this put us out more than just that fee because we booked a POOL house to be able to use the pool and in February in FL the water is just not warm enough. To date I have not received any type of refund from this hotel. The house itself and location is quite desirable but the pool is a major issue.
Stayed 14 nights in Feb 2021