Ornacieux-Balbins Vacations

"We flew here from the United States for our daughter’s wedding. The property radiates historic charm, but has some modern updates, most notably the showers. Great pressure and temperature control along with space to move around. The grounds are beautiful! The reception was held adjacent to the hotel in an enclosed room that nicely accommodated the 60 guests. The staff is conscientious and friendly."

"Chambre, atypique et très propre,au calme petit déjeuner fait maison excellent"

"This hotel marketed itself as being available and we booked a room at 6 PM and received a message that a code needed to be entered to access the building. When we arrived late at night, the place was totally dark…although the code worked to get into the building, the machine that was to dispense a key to us for the room was completely nonfunctional, and we had to book alternative accommodation. The hotel refused to reimburse us for failing to provide us with a room and knowingly took our cash...

"The hotel was not as advertised on the hotels.com website. Did not know there would be a self check-in with no idea what to do upon arrival. Fortunately, there were people coming out of the hotel and this enabled us to get into the locked lobby. Otherwise, we would have been left stranded outside with no communication or direction. The reported instructions for how to access this hotel came 90 minutes after we were already heading up to our rooms. As we stood in the lobby trying to figure...