Otley, England hotel rooms at the Premier Inn

"I paid through Expedia. However, Expedia said that they did not receive the payment, and the hotel also asked me to pay for the accommodation. I paid twice. I am very dissatisfied."

"We stayed for 3 nights and my room was nevered cleaned, bed not made either, towels not changed. Customer service very poor. Will not recommend ti anyone. "

"Newer hotel. Clean and comfortable. "

"Absolutely worst hotel experience I have ever had. I was put in room #1 which is right next to the door to the reception as well as the stairwell. The room has _zero_ sound insulation so every time someone exited or entered the reception area, the door would slam shut. The room vibrated with every slam. Additionally, you heard every stomp of feet on the staircase. I checked out at 3:15am because it was a waste of time to stay any longer."

"Ideel til fodbold-besøg med gratis parkering, dog ikke mange p-pladser. Ca. 15 min gang fra tog-station, ca. 15 min gang til fodbold-stadion. Meget venligt personale. Rummet rent med udmærket plads. Svag duft af havn umiddelbart udenfor, men ikke generende. Udmærket morgemmad."

"Helpful staff."