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Hotel Luna Otsu

2.5 star property
Travelers find peaceful lakeside accommodations where the serene waters of Lake Biwa create a tranquil backdrop for a rejuvenating Japanese getaway

Choose dates to view prices

Hotel Luna Otsu, near Lake Biwa, offers a quiet retreat. Guests enjoy authentic Japanese breakfast before exploring. Amenities include in-room WiFi, self parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
The current price is ₩69,007
₩75,908 total
May 21 - May 22

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Exterior
Hotel Lotus Otsu - Adults Only
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  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Luna Otsu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luna Otsu?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Luna Otsu on May 21, 2026 start from ₩69,007, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luna Otsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Luna Otsu?

Check-out is at 11:00 AM.

Where is Hotel Luna Otsu located?

Situated in Otsu, this hotel is 1.4 mi (2.3 km) from Lake Biwa and 2.9 mi (4.6 km) from Ishiyamadera Temple. Otsu Port and Lake Biwa Canal are also within 6 mi (10 km). Seta Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.2

Cleanliness

8.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

Reviews

Verified

8/10 Good

Wing Shan Bonita

Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Stayed 8 nights in Mar 2024
Verified

4/10 Poor

Audra

Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Stayed 8 nights in Mar 2024
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities, room comfort

Save yourself a headache

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

TETSUKO

Liked: Cleanliness
連泊したのですが、客室は広く綺麗で、色々、選べる物がフロント傍にあり、心地よい滞在時間を過ごせました、スタッフの方の対応も良く、朝食も和食、洋食を選べれて良かったです
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KEY YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다음에 또 가고 싶어요.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.
Stayed 1 night in Oct 2024
Verified

8/10 Good

MASAAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ふうき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬
Stayed 2 nights in Mar 2024
Verified

8/10 Good

FENGTUNG

Liked: Cleanliness, staff & service, amenities
英語較難溝通。
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

KWOK YIU

Disliked: Cleanliness, property conditions & facilities, room comfort

不會入住！

给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住，連飲水都有味!永不入住!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ともこ

Liked: Staff & service, amenities, property conditions & facilities
12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空気清浄機までついていてコロナ対策がしっかりしていてとても良かった
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Noa

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

NAOYA

Stayed 1 night in Apr 2025
Verified

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024
Verified

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Verified

10/10 Excellent

Frederick

Stayed 3 nights in Apr 2024
Verified

4/10 Poor

セイジ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023
Verified

8/10 Good

たけお

Stayed 1 night in May 2023
Verified

4/10 Poor

Shunichi

Stayed 1 night in Nov 2021
Verified

6/10 Okay

HIRAI

Stayed 1 night in Feb 2021
Verified

8/10 Good

Hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020