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"If we had known about this hotel earlier, we would have made it our main base in Kyoto. The location is extremely convenient, with easy access to both bus and train lines, and plenty of dining options in the surrounding area. The hotel itself is excellent and clearly very popular. The onsen is superb—spanning multiple floors—and the property offers a number of thoughtful extras, including complimentary ramen from 9 to 11 p.m., which was a fun and welcome touch. Overall, we were truly glad to have stayed here. It’s a fantastic, well-located hotel that makes exploring Kyoto effortless."

"Nice service, beautiful hotel. However, it could be a little warm in the room. Great otherwise. "

"We loved the room we got with the private onsen on the balcony, well worth it. The dinner that we had in the private dining room was amazing, so much variety and they were smaller portions which was nice so we could try everything without being too full. The breakfast wasn’t for us, it was Japanese style and while there was a lot of variety, it included a lot of things that were picked and had vinegar on them which wasn’t for us that early in the morning. The other Onsen they have on the property are also very nice. We really enjoyed the outdoor one in the garden area, and watching the sunrise on the rooftop one was breathtaking. They do alternate the days on which men and women can use these onsen so you may want to double check what is available before you leave stay so you’re not disappointed, or just ensure your room has the onsen with it. The room did feel a bit dated, and when the heat was on this awful musty smell blew out of it. The area around the fridge also smelt musty. Other than that the bathroom had great amenities, and you are provided with your own onsen towel as well. "

"Wonderful location close to transportation, markets, shopping and must cost neighbourhoods. Staff were helpful and attentive. "

"We had a decent sized twin room that was very comfortable, but a bit on the “smallish” size since we were traveling with 2 big suitcases. The hotel is in good location, with easy access to public transportation, shopping, dining and some top sights. The staff were very friendly and helpful. They allowed us to check in 2 hours early, which was a nice gesture. A major plus is that they had coin operated laundry rooms on 2 floors. Another plus was that in the evenings, 6 days a week, they had a Maiko perform a couple of dances in the hotel lobby plus allowed guests the opportunity to take photos with her. They also have live music available on Friday evenings. This is definitely a hotel I would return to on a future visit to Kyoto. "

"Big room, clean, nice property "

"Room is well equipped. Staffs are friendly and helpful. Location is good. "

"Very clean and comfortable rooms with amenities. Staff were very helpful and accommodating. Location is quite central and close to a nearby train station. "

"Room was very clean"