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Hotel Casa Palopó - Relais & Chateaux

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Luxury
4.0 star property
9.2

Wonderful

Elegant escape with lake and mountain views

Facing one of the most beautiful settings ever, this stylish property offers stunning views of Lake Atitlan and the surrounding mountains. Delight in the incredible outdoor dining space, luxurious amenities, and a relaxing, classy restaurant ambiance.

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Spa
The current price is ₩586,736
₩774,499 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Lucas)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Santa Catarina Master)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio) | Premium bedding, minibar, in-room safe, individually decorated

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Toliman)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe | Premium bedding, minibar, in-room safe, individually decorated

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Santiago Junior Suite

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior | Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 26 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Pedro Jr Suite

San Pedro Jr Suite | Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite | Premium bedding, minibar, in-room safe, individually decorated

Santa Clara Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 King Bed

Villa (Palopo)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • Sleeps 6
  • 3 King Beds
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About the neighborhood

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Casa Cakchiquel Arts Center - 7 min drive - 4.9 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive
  • ‪Restaurante El Cayuco - ‬8 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Luxury upscale hotel near Pintando Santa Catarina Palopó
Located close to Casa Cakchiquel Arts Center and Church of Saint Francis, Hotel Casa Palopó - Relais & Chateaux provides free continental breakfast, a free daily manager's reception, and a terrace. Indulge in a body scrub, a massage, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy the gym, as well as activities like boat tours and kayaking. Free in-room WiFi is available to all guests, along with designer stores on site and a garden.
Additional perks include:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services
  • Helicopter/airplane tours, luggage storage, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 10 are not allowed at this adults-only property; all guests 10 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopó - Relais & Chateaux have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Hotel Casa Palopó - Relais & Chateaux?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Palopó - Relais & Chateaux on Dec 7, 2025 start from ₩586,736, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Palopó - Relais & Chateaux pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Palopó - Relais & Chateaux?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Palopó - Relais & Chateaux?

Check-out is at 2 PM.

Does Hotel Casa Palopó - Relais & Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 400 per vehicle applies.

Where is Hotel Casa Palopó - Relais & Chateaux located?

Situated in the mountains, this luxury hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and within 6 mi (10 km) of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center and Atitlan Volcano are also within 16 mi (25 km).

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Hotel Casa Palopó - Relais & Chateaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 222 reviews
Rating 8 - Good. 28 out of 222 reviews
Rating 6 - Okay. 13 out of 222 reviews
Rating 4 - Poor. 6 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love , an amazing place perfect museum was beautiful .
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, warm and kind staff, beautiful place.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sara Corenstein

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from all the staff, very welcoming and private at the same time, to be calm and relaxed
Stayed 2 nights in Aug 2025

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Stayed 3 nights in Sep 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This peace is beautiful. Super friendly staff. The art, the food choices, the view of the lake. Simply perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Dilayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience here is amazing. I will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Arundhati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. The restaurant is where burger goes gourmet. The staff excellento. I came to celebrate what would have been my ma's 84th birthday and her 5th sunset day. For 5 years , I have been in so much pain, Casa Palopo, the magic that is Lake Atitlan, it's unassuming staff, was the balm to my uncountable bruise
Stayed 1 night in Sep 2025

8/10 Good

JULIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miss Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arundhati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding property, One of the best that I have stayed in the world. The front desk staff, housekeeping staff, the sous chef, the wait staff, the turndown service staff, the staff that takes you to the hen farm, the views from their 2nd restaurant, beautifully decorated Kinnik - all possible because of their outstanding staff. The complimentary meditation kit, the french press, the kayak- all adds to the pleasantness of the stay. The beautifully decorated room A must visit if you are in Lake Atitlan. I will go back again!. Casa Palopo is an experience. THANK YOU Casa Palopo Staff.
Stayed 1 night in Sep 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
Stayed 1 night in Sep 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and service
Stayed 3 nights in Mar 2025

10/10 Excellent

EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Feb 2025

10/10 Excellent

Annely

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Stayed 2 nights in Jun 2025

8/10 Good

ruby

Liked: Amenities
Scenic and restful
Stayed 1 night in Mar 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nkechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a beautiful boutique property- great for the mobile luxury traveler.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed at in Guatemala such a great atmosphere and employees are so sweet and attentive!
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and service. Highly recommend!
Stayed 3 nights in Feb 2025