Lakeside tranquility awaits at this welcoming retreat where attentive staff handle all the details, allowing guests to fully relax and enjoy their stay
Located by the lake, Porta Hotel del Lago offers a peaceful getaway with convenient amenities. Enjoy the poolside bar, relax in the spa tub, or lounge on the sunny terrace. The hotel provides an airport shuttle and free WiFi in public areas for added convenience.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Hot tub
Spa
Pet friendly
Parking included
The current price is ₩184,480
₩184,480
₩235,618 total
includes taxes & fees
Jun 18 - Jun 19
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Family-friendly hotel located near Lake Atitlán with rooms renovated in 2025
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a bar.
Additional perks include:
An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Free self parking
Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
Babysitting (surcharge), a front-desk safe, and multilingual staff
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms feature comforts such as premium bedding. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with showers and free toiletries
32-inch TVs with premium channels
Balconies, LED light bulbs, and coffee/tea makers
Awards and affiliations
Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 7 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
Airport shuttle fee: USD 200 per person (one-way)
Pet fee: USD 25 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Porta Hotel del Lago have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Porta Hotel del Lago?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on Jun 18, 2026 start from ₩184,480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Porta Hotel del Lago pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Porta Hotel del Lago?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Porta Hotel del Lago?
Check-out is at 11:00 AM.
Does Porta Hotel del Lago provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.
Where is Porta Hotel del Lago located?
This family-friendly Panajachel hotel is located on a lake, within 1 mi (2 km) of La Galeria and Lake Atitlán. Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is great condition. Parking is secure. The breakfast buffet was excellent. Food was delicious and fresh. Highly recommend this hotel . Breath taking views
I booked this room just for the lake view and it was worth it. It is nearby the main restaurants and bars and the loading docks to the ferries were right there.
This hotel stands out in Panajachel due to its modern conveniences, spacious rooms, with nice views and balconies. The pool area is great to relax whether you have kids playing in one end of the pool or adults in the other area. There also two hot tubs that operate on a reservation system. The hot tubs do appear older and need some tiles to be replaced and the water is not too hot but still relaxing for the cooler afternoons and evenings. The hotel restaurant was nice and convenient if you don’t want to venture out into the town. Location great right by the lake to take tours.
The hotel is an older property, but it is very well maintained. The design layout is well done and the landscaping looks great.
The view of the lake and the volcanoes was spectacular. The hotel also was centrally located to the very small town of Panajachel. Our tour guide met us in front of the hotel and it was a very short walk to the boats for a tour of some of the towns on the lake.
We enjoyed our stay and we would stay here again.
harold
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Stephanie
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff is welcoming and friendly.
The property is in a right place. It has a beautiful view of the volcanos and Lake Atitlan. Not totally impress with rooms not having small refrigerators, Iron no security box. Those items are important for staying comfortably.
I love the view I had , was clean and comfortable the staff was very friendly, the food was amazing at the restaurant I give this place 5 stars. I will stay again with my family there and the price was reasonable.we have good time.