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Porta Hotel del Lago

3.5 star property
Lakeside tranquility awaits at this welcoming retreat where attentive staff handle all the details, allowing guests to fully relax and enjoy their stay

Choose dates to view prices

Located by the lake, Porta Hotel del Lago offers a peaceful getaway with convenient amenities. Enjoy the poolside bar, relax in the spa tub, or lounge on the sunny terrace. The hotel provides an airport shuttle and free WiFi in public areas for added convenience.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Renovated in 2025
Separate bedroom
Fan
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

Highlights

Balcony
Free cribs/infant beds
TV
Renovated in 2025
Separate bedroom
Fan
Premium bedding
Blackout drapes/curtains
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Renovated in 2025
Separate bedroom
Fan
Premium bedding
Blackout drapes/curtains
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | Premium bedding, desk, blackout drapes, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Renovated in 2025
Separate bedroom
Fan
Premium bedding
Blackout drapes/curtains
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Renovated in 2025
Separate bedroom
Fan
Premium bedding
Blackout drapes/curtains
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located on a lake, Porta Hotel del Lago is in an area with great shopping. Pascual Abaj and Portal de los Dioses are local landmarks, and the area's natural beauty can be seen at Lake Atitlán and Cerro Tzankujil. Traveling with kids? Consider Casa Cakchiquel Arts Center and Calle de las Artes. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Visit our Panajachel travel guide
Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlan showing landscape views, a lake or waterhole and a sunset
    Lake Atitlán
    3 min walk - 0.3 km
  • Lake Atitlan which includes a garden
    Azul Maya Archaeological Museum
    6 min walk - 0.6 km
  • Panajachel Municipal Market showing markets
    Panajachel Municipal Market
    15 min walk - 1.3 km
  • La Galeria
    5 min walk - 0.5 km
  • Casa Cakchiquel Arts Center
    6 min walk - 0.6 km

Getting around

  • La Aurora Intl. Airport (GUA)
    179 min drive

Restaurants

  • Delhi 6
    7 min walk
  • Restaurante El Cayuco
    2 min walk
  • Restaurante El Atitlan
    5 min walk
  • The Little Spoon
    5 min walk
  • Guajimbos
    9 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel located near Lake Atitlán with rooms renovated in 2025
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a vegetable garden, and multilingual staff
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms feature comforts such as premium bedding. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Balconies, LED light bulbs, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Porta Hotel del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Porta Hotel del Lago?

Check-out is at 11:00 AM.

Does Porta Hotel del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Porta Hotel del Lago located?

This family-friendly Panajachel hotel is located on a lake, within 1 mi (2 km) of La Galeria and Lake Atitlán. Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum are also within 10 minutes.

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Reviews

Porta Hotel del Lago Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 593 out of 1011 reviews
Rating 8 - Good. 265 out of 1011 reviews
Rating 6 - Okay. 93 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026

8/10 Good

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed courteous!
Stayed 1 night in Jan 2026

8/10 Good

Elvia

Very nice and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I love the view I had , was clean and comfortable the staff was very friendly, the food was amazing at the restaurant I give this place 5 stars. I will stay again with my family there and the price was reasonable.we have good time.
From my room
Stayed 2 nights in Dec 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2025

10/10 Excellent

Maria del

Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast is amazing! Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Simply a gorgeous hotel. Spectacular views, spotless room, spacious. Couldn't have asked for a better place.
Stayed 3 nights in Dec 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. Location was great! It was nice being in pans but still having the nice pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room beautiful lakeview Friendly staff Would be great if they offer breakfast with the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2026

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony offered a fantastic view of Lake Atitlan.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities
Spacious room with beautiful views of the Lake and volcanoes. Wonderful staff. Clean.
Stayed 3 nights in Nov 2025

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
Nice staff, spacious, clean room with a great view. Would be nice to have a fridge in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Liked: Amenities, property conditions & facilities
The room and hotel was amazing! Excellent location!! The only suggestion is to start offering late night food options, at least snacks, after 10 pm.
Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness
Nice views, renovated bathrooms, but the rest is pretty outdated. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, great food, wonderful staff
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and great food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the nicest views in the morning, and everything was walking distance
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a great location! The staff are very friendly and helpful!
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility, great location, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, the views are so pretty from our hotel room. Whenever we needed anything the staff were so quick to come and help.
Stayed 3 nights in Jul 2025