Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Check availability

Reviews of Marriott Panama Hotel

4 out of 5
Marriott Panama Hotel
Roosevelt Ave., Allbrook Mall, Panama City, Panama

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The only place I stay when visiting or passing thru the city..
Stayed 1 night in May 2024
Response from Algy Bethancourt, Rooms Director on May 19, 2024
Dear Donald, Thanks for choosing Marriott Panama Hotel while in Panama City. Your loyalty is greatly appreciated. We're looking forward to your next stay!Hasta pronto!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well managed..
Stayed 1 night in May 2024
Response from Algy Bethancourt, Rooms Director on May 19, 2024
Dear Donald,Thanks for sharing about your recent stay at Marriott Panama Hotel. We are pleased to know you had a great guest experience.We're looking forward to welcoming you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a very pleasant experience.
Stayed 3 nights in May 2024
Response from Algy Bethancourt, Rooms Director on May 14, 2024
Dear Mark,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased you had a very pleasant guest experience.Looking forward to welcoming you again soon.

4/10 Poor

chantelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Algy Bethancourt, Rooms Director on May 14, 2024
Dear chantelle,I'm truly sorry you did not have a good guest experience. We strive to provide the best service possible, and it's disappointing to hear we fell short of your expectations. Your satisfaction is our top priority, and we want to make things right for you.We're looking forward to welcoming you again soon.

10/10 Excellent

Kodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar and pool where I was able to see the sunsetting and how peaceful and felt like it was my personal view. Marriott never disappoints!
Stayed 1 night in May 2024
Response from Algy Bethancourt, Rooms Director on May 4, 2024
Dear Kodi,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased.you enjoyed Sunset Bar. As you mentioned, the sunset is absolutely amazing. We look forward to welcoming you again soon.

6/10 Okay

Lynda

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel. Staff are wonderful. Breakfast is above average compared to other hotels in the area. Good restaurant and bar area. Great access to shopping. The room could use a good cleaning and some upgrading.
Stayed 1 night in Apr 2024
Response from Algy Bethancourt, Rooms Director on May 1, 2024
Dear Lynda,Thanks for choosing our hotel for your recent stay in Panama City. We're pleased to know you enjoyed our wonderful staff and the breakfast buffet.Your feedback will be shared with our leadership team.We hope to welcome you again soon.

10/10 Excellent

Kenya Noell, Bronx

Stayed 6 nights in Apr 2024
Response from Algy Bethancourt on May 18, 2024
Estimada Kenya Noell,Gracias por su puntuación, esperamos poder servirle nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

valerie

Stayed 6 nights in Apr 2024
Response from Algy Bethancourt on May 18, 2024
Estimada Valerie,Gracias por su puntuación, es excelente que disfruto de su estadía.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a night before a flight. Convenient and very nice accommodations.
Stayed 1 night in Apr 2024
Response from Algy Bethancourt, Rooms Director on Apr 27, 2024
Dear Heidi,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. Being only minutes away from Marcos AGelabert Airport (PAC) is extremely convenient for our guests.We're pleased you had a great guest experience and looking forward to welcoming you again soon.

8/10 Good

sharson

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
i like hotel staff and thee warmth of the persons who work at hotel. the hotel was clean but the carpet had my sinus and my wife sinus acting up.
Stayed 4 nights in Apr 2024
Response from Algy Bethancourt, Rooms Director on Apr 22, 2024
Dear sharson,Thanks for choosing our hotel for your recent stay. We appreciate your feedback and your comment has been shared with our housekeeping leadership team. We apologize about any inconvenience you and your wife experienced.Feel better soon!

10/10 Excellent

MAURICIO, Doral

Traveled with partner
Liked: Staff & service, amenities
Great location good breakfast
Stayed 2 nights in Apr 2024
Response from Algy Bethancourt, Rooms Director on Apr 21, 2024
Dear Guest,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had a great guest experience and enjoyed the breakfast, as well as our convenient location.We're looking forward to welcoming you again soon.

10/10 Excellent

Nishan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!!!
Stayed 6 nights in Mar 2024
Response from Algy Bethancourt, Rooms Director on Apr 15, 2024
Dear Nishan, We appreciate you choosing Marriott Panama Hotel for your recent stay in Panama. We're pleased to know you had a great guest experience. Looking forward to welcoming you again soon.

10/10 Excellent

Sookraj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ànd Staff very helpful and pleasant.
Stayed 3 nights in Apr 2024
Response from Algy Bethancourt, Rooms Director on Apr 10, 2024
Dear Sookraj,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had a great guest experience. We're looking forward to welcoming you again soon.

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in the largest shopping mall in the country
Stayed 6 nights in Mar 2024
Response from Algy Bethancourt, Rooms Director on Mar 31, 2024
Dear Jeffrey,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. Having direct access to one of the largest malls in the Americas is very convenient for our guests. Not only can one go shopping at over 400 stores, the mall also has a couple of grocery stores, pharmacies, a movie theater and a bowling alley! We're looking forward to welcoming you again soon.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. The restaurant food was good. Attached to a large shopping mall and 5 min drive to Albrook Airport.
Stayed 1 night in Mar 2024
Response from Algy Bethancourt, Rooms Director on Mar 18, 2024
Dear Edward, On behalf of our entire staff, we'd like to thank you for you positive comments from your recent stay. We're pleased you had a great guest experience and enjoyed the delicious food in Ancon Hill restaurant.Our location is very convenient to Marcos A. Gelabert Airport, only 5 minutes away, as you mentioned. Also, the national bus terminal and metro station are within walking distance.We're looking forward to your next stay.Regards,

10/10 Excellent

Jorge, Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, ln a shoping mall. Good rooms with big windows
Stayed 5 nights in Mar 2024
Response from Algy Bethancourt, Rooms Director on Mar 18, 2024
Dear Jorge,We appreciate you choosing Marriott Panama Hotel for your most recent stay and your positive feedback. Having direct access to one of the largest malls in the Americas is definitely convenient.We're looking forward to welcoming you again soon.Regards,

10/10 Excellent

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great rate and very friendly staff.
Stayed 1 night in Mar 2024
Response from Algy Bethancourt, Rooms Director on Mar 18, 2024
Dear Nikhil,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had an enjoyable guest experience.We're looking forward to your next stay.Regards,

10/10 Excellent

James

Liked: Amenities
Friendly staff. Mall is great
Stayed 1 night in Mar 2024
Response from Algy Bethancourt, Rooms Director on Mar 13, 2024
Dear James,We appreciate you choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had a great guest experience with our convenient location, as well as our friendly staff.We're looking forward to your next stay.Regards

2/10 Terrible

Terri, Riverton

Friendly
Stayed 1 night in Feb 2024
Response from Algy Bethancourt, Rooms Director on Mar 1, 2024
Hi Terri,Thanks for choosing our hotel for your recent stay. We're glad you had a friendly guest experience. However, I'm concerned about your rating. If there's anything we can do to improve your next stay, please let us know. Looking forward to welcoming you again soon!Looking forward

8/10 Good

Rayburn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Algy Bethancourth on Feb 24, 2024
Estimado Gracias por su puntuación, esperamos poder servirle nuevamente.Cordialmente,

10/10 Excellent

Justin

Stayed 1 night in Feb 2024
Response from Algy Bethancourt on Mar 20, 2024
Estimado Justin,Gracias por su puntuación, para nosotros es un placer servirle.Cordialmente,Algy BethancourtDirectora de Habitaciones

8/10 Good

Nick

Stayed 2 nights in Feb 2024
Response from Algy Bethancourt on Mar 20, 2024
Estimado Nick,Gracias por su puntuación, esperamos poder servirle nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Tameka Davis

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Its on the albrook mall so easy shopping.
Stayed 3 nights in Feb 2024
Response from Algy Bethancourt, Rooms Director on Feb 21, 2024
Dear Tameka,Thanks for choosing Marriott Panama Hotel for you recent stay in Panama City. We're pleased you had a great guest experience.We're looking forward to welcoming you again soon.

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Algy Bethancourt on Feb 13, 2024
Estimado Lucio,Gracias por su puntuación, esperamos poder servirle nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Algy Bethancourt on Feb 13, 2024
Estimado Cristian,Gracias por su puntuación, esperamos darle la bienvenida nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, a directly adjacent to a very large shopping center. We were here for one night after a cruise and before heading home. I would stay here again.
Stayed 1 night in Feb 2024
Response from Algy Bethancourt, Rooms Director on Feb 6, 2024
Dear Michael,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had a great guest experience. As you mentioned, having direct access to one of the largest shopping malls in the Americas is extremely convenient. We're looking forward to welcoming you again.Regards,

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Algy Bethancourt on Feb 1, 2024
Estimada Tracy,Gracias por su puntuación, es excelente que disfruto de su estadía.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Angel

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Algy Bethancourt on Feb 3, 2024
Dear Angel,Thank you for your score, is great that you enjoyed your stay.Regards,Algy BethancourtRooms Director

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Algy Bethancourt on Jan 24, 2024
Estimada Arie,Gracias por su puntuación, esperamos darle la bienvenida nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

8/10 Good

Angela, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that there was construction going on in car park and that they charged me for my service dog $75 as a cleaning fee (even though Marriott states that they do not charge for service dogs.
Stayed 1 night in Jan 2024
Response from Algy Bethancourt, Rooms Director on Jan 23, 2024
Dear Angela,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City and taking the time to let us know about your experience. I sincerely apologize about the confusion about the pet fee and you have already been refunded 75. I have shared your feedback with the front desk department to ensure the necessary guidelines are in place and reviewed to prevent unnecessary charges from occurring in the future. We look forward to having you as a guest again soon.

10/10 Excellent

Vicente

Stayed 3 nights in Jan 2024
Response from Algy Bethancourt on Jan 21, 2024
Estimado Vicente,Gracias por su puntuación, es excelente que disfrutó su estadía.Cordialmente,Algy BethancourtDirectora de Habitaciones

8/10 Good

OSCAR J

Traveled with family
Liked: Amenities
A good hotel, but the surrounding area in kind of odd, a gigantic mall, kind of empty, far away of “must see” in Panama City
Stayed 2 nights in Jan 2024
Response from Algy Bethancourt, Rooms Director on Jan 16, 2024
Dear Oscar J,Thanks for choosing Marriott Hotel Panama for your recent stay in Panama City. Having direct access to one of the largest malls in the Americas is very convenient for most of our guests. The mall has over 600 stores, a movie theater, a couple of supermarkets, pharmacies, restaurants and a bowling alley. We hope to welcome you again soon.

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Gave us very early check in which was much needed and appreciated! Very clean. Mall attached with everything you could need. Starbucks right there. Restaurant had great food and drinks! Laundry room was cheap and easy. Excellent stay 😊
Stayed 1 night in Jan 2024

10/10 Excellent

Mahendra

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it's close to the shopping mall the staff are really helpful i will recommend anyone visiting panama to stay here at marriott hotel panama
Stayed 3 nights in Jan 2024
Response from Algy Bethancourt, Rooms Director on Jan 10, 2024
Dear Mahendra,On behalf of our entire team, we'd like to thank you for your recent stay and your review. Having direct access to one of the largest shopping malls in the Americas is certainly a plus. Thanks for recommending Marriott Panama Hotel to others.Looking forward to your next stay.

10/10 Excellent

Donaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this Hotel. My first stay was in November 2017. This is my favorite Hotel In Panama. It is an exceptional hotel with an excellent location. Next to Mall of Albrook, major transportation, and The Panama Canal my 11 years. old son studies at school in Atlanta, Georgia (U.S.) This Hotel is a hiding Jewel. The staff at this Hotel are total professionals, from guest services to the workers at the door entrances. My room #540 was Magnificent. Total Luxury. Extremely clean and comfortable. The bathroom was huge and, again, a real Luxury. The breakfast was fantastic at this Hotel. Also FREE Wifi at this Hotel. I Super Highly recommend this Hotel.
Stayed 1 night in Dec 2023
Response from Algy Bethancourt, Rooms Director on Jan 10, 2024
Dear Donaldo,First of all, we'd like to thank you for choosing Marriott Panama Hotel for the second time. We are pleased that we meet your expectations (location, guest services, cleanliness, breakfast and the free wifi) and Marriott Panama Hotel is your favorite in Panama.We're looking forward to welcoming you again soon!

8/10 Good

Charan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Dec 2023
Response from Algy Bethancourt on Jan 8, 2024
Estimado Charan,Gracias por su puntuación, para nosotros es un placer servirle.Cordialmente,Algy BethancourtDirectora de Habitaciones

6/10 Okay

Michael

Traveled with family
The mattresses are in very poor condition because they're hard and old.
Stayed 7 nights in Dec 2023
Response from Algy Bethancourt, Rooms Director on Jan 5, 2024
Dear Michael,Thanks for choosing our hotel for your recent stay and your feedback. We apologize that your expectations were not met.We hope to welcome you again!

10/10 Excellent

Marlene Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Algy Bethancourt, Rooms Director on Jan 1, 2024
Dear Marlene Spencer,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama and your score. We're pleased to know you had a great guest experience.We're looking forward to welcoming you again soon.

8/10 Good

Alfred

Stayed 8 nights in Dec 2023
Response from Algy Bethancourt on Jan 12, 2024
Estimado Alfred,Gracias por su puntuación, esperamos poder servirle nuevamente.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, mall nearby
Stayed 1 night in Dec 2023
Response from Algy Bethancourt, Rooms Director on Dec 22, 2023
Dear Marc,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. We're pleased to know you had a great guest experience and we were able to accommodate your early check in request.We look forward to welcoming you again soon.

8/10 Good

Hakiima Antonia Maensa De

Stayed 5 nights in Dec 2023
Response from Algy Bethancourt on Dec 15, 2023
Estimada Hakiima Antonia,Gracias por su puntuación, para nosotros es un placer servirle.Cordialmente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Donald

Stayed 1 night in Dec 2023
Response from Algy Bethancourt on Dec 13, 2023
Estimado Donald,Gracias por su puntuación, es excelente que disfruto de su estadía.Cordialmente,Algy BethancourtDirectora de Habitaciones

6/10 Okay

Joseph

Response from Algy Bethancourt on Feb 13, 2024
Estimado Joseph,Apreciamos su opinión y le ofrecemos nuestras sinceras disculpas si no cumplimos con sus expectativas. Esperamos poder servirle nuevamente y brindarle una mejor experiencia.Sinceramente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Algy Bethancourt, Rooms Director on Dec 11, 2023
Dear Sarah,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City and your score. We're please to know you had a great guest experience.We're looking forward to welcoming you again soon.Regards,

10/10 Excellent

Kim, Trinidad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accomodated our request which was awesome..Thank you Marriot
Stayed 3 nights in Dec 2023
Response from Algy Bethancourt, Rooms Director on Dec 5, 2023
Dear Kim,On behalf of our entire staff, we appreciate your recent stay at Marriott Panama Hotel and your positive feedback. We are pleased you had a great guest experience and we're looking forward to welcoming you again soon.Regards,

10/10 Excellent

Bernie

Liked: Cleanliness, property conditions & facilities, room comfort
Great place right in mall if you need to get a SIM card or shopping
Stayed 2 nights in Dec 2023
Response from Algy Bethancourt, Rooms Director on Dec 5, 2023
Dear Bernie,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. Being located in one of the largest malls in the Americas is extremely convenient for our guests. We're glad you had an enjoyable experience.Regards

10/10 Excellent

Arielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2023
Response from Algy Bethancourt, Rooms Director on Nov 28, 2023
Dear Arielle,On behalf of our entire team, we thank you for choosing Marriott Panama Hotel for your recent stay in Panama City, We are pleased you had a wonderful guest experience.We're looking forward to having you as a guest again soon. Regards,

10/10 Excellent

Warren, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Albrook airport, mall or the bus terminal.
Stayed 1 night in Nov 2023
Response from Algy Bethancourt, Rooms Director on Nov 24, 2023
Dear Warren,Thanks for choosing Marriott Panama Hotel for your recent stay in Panama City. Being only minutes away from the bus terminal, airport and subway station makes the location extremely convenient for our guests. Also, having direct access to one of the largest shopping malls in the Americas is plus.We hope to welcome you again soon.

2/10 Terrible

Eric

Stayed 1 night in Nov 2023
Response from Algy Bethancourt on Nov 23, 2023
Estimado Eric,Apreciamos su opinión y le ofrecemos nuestras sinceras disculpas si no cumplimos con sus expectativas. Esperamos poder servirle nuevamente y brindarle una mejor experiencia.Sinceramente,Algy BethancourtDirectora de Habitaciones

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Nov 2023
Response from Algy Bethancourt on Nov 22, 2023
Dear Sean,Thank you for your score, is great that you enjoyed your stay.Regards,Algy BethancourtRooms Director