The bathroom condition was horrendous. The shower head was broken and one of the shower stall doors was missing. The floor was full of water after each shower. The internet didn’t work and the TV, because it only had internet dependent apps, didnt work either.
The worst part are the hosts who are supposed to cater to these issues. We spoke to the property "director" who stated that he hadn't noticed the issues with the apartment. When I asked about checking the state of the apartment before new tenants, he said the AirBnB company sends someone every once in a while to check. When I asked how that helps us no, he said he'd order the parts. Which meant we had to deal with the broken shower head and water all over the floor. We never heard back from him nor anyone else associated with the aprtment for the rest of our stay.
Regarding the internet issue, when we tried to reach out to them by phone and text messaging they never responded.
Its common to have issues with apartment and hotel stays, but what is unacceptable is when a host is negligent with the condition of the apartment and in responding to tenant issues. We went through Expedia to get some amount in refund but the host declined.
Needless to say we will not be staying there ever again and will be spreading the word about the apartment.
