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“We had a lovely time, just a few things that slightly dampened the experience. Need black out blinds in the family room as the light was streaming through until late and with the heat as well the children couldn't get to sleep until it went dark. The gastro pub food l would give a miss in future, very bland, dry and of poor quality but high prices. We would 100% come back though.”

“Good facilities and really good size room. There were no spare pillows in the room (I don't want to have to ask), no toilet brush in the rest room which is fine if maid service makes a good job of cleaning the toilet; which they didn't. Beginning of mould in shower could have done with a deep clean in bathroom.No air conditioning in rooms really isn't good enough in this day and age. Also used for corporate clients/company retreats/training and they seemed a bit rowdy, need to actively manage...

“Breakfast was very good Staff were excellent”

“Amazing staff ”

“Brilliant location for bus, rail and city centre all a short walk away. We would definitely recommend a short break here. We will definitely stay here again. Love Chester.”

“Hotel was let down by a touch of paint. Window sill room 210 needs touching up, swimming pool ceiling by changing rooms entrance badly needs painting.”

“Excellent welcoming staff both in the Hotel and Spa.”