Find hotels near Phantom Lake, Mukwonago from ₩113,050

"We had a good time - friendly staff, nice room, everything we needed except a complimentary breakfast or room service. "

"Have a great time with my Family!"

"T"

"The stay was comfortable as always. "

"Ive stayed at a few area hotels. this was by far The cleanest most recently updated and pleasant hotels.I have been to. The hotel made service cleaned my broom and gave me fresh towels every night without asking. It was a very comfortable mattress and pillows. No continental breakfast which I did not miss. I would recommend highly. "

"Its a really nice place with a good feel."

"We knew it was off season, but we didn’t think the hotel would be run down. We were hoping to use the pool and hot tub. We got a notice two days before coming that it would be closed the first two days we were there. However, when we inquired on Monday, we were told it was still closed. The other surprise was the window and door to the balcony in our room are in disrepair. The seals on both are non-existent. Air flows freely through them when they’re closed and the door doesn’t lock. We were on the second floor, but I still felt like the door should lock and I shouldn’t be able to feel air coming through the windows and door. Thank goodness we had mild temps. "

"No air conditioning- bad night of sleep"

"Unpleasant front desk. Paco- He was very rude and did not have good customer service. We felt like walking on eggshells with him. He also covered the black “help” button so that customers couldn’t press it. When we did press it, he scolded us and told us not to press it. Cleaning staff was horribly rude when we asked for extra towels in the hallway. The room smelled really bad. The foyer especially smelled like musky old feet. We had to Clorox the floor to try to get rid of the smell. Pool was not smooth and our kids got cuts and scratches from swimming. The water bubblers didn’t work by the gym. The gym also had no sanitary wipes to clean down the machines. The temperature of the rooms were horrible. It was stuck on 73-74 degrees and we could not lower it. We asked the front desk and was told it wasn’t their fault and nothing can be done. We struggled to sleep all two nights. Overall, we will NEVER recommend this place and will NEVER return. "