스튜디오, 더블침대 2개, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

익스텐디드 스테이 아메리카 스위트 필라델피아 에어포트 티니컴 블러바드 여행 후기

2.5 out of 5

이용 후기

4.2
평점 10 - 훌륭해요. 1008개 이용 후기 중 92개" "
평점 8 - 좋아요. 1008개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 106개" "
평점 4 - 별로예요. 1008개 이용 후기 중 201개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 532개" "

4.2/10

청결 상태

5.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Maribel

출장 여행
별로예요: 숙박 시설 상태 및 시설
The hotel does not at all resemble pictures posted inline
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Dear Maribel, Thank you for your recent visit to our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Management

2/10 - 너무 별로예요

Kayla

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was very nasty as in dirty, it didn’t smell good anywhere , in the room/elevator, hallway. Nothing in the room worked
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Dear Kayla, Thank you for reviewing our hotel. We appreciate your feedback and apologize for the cleanliness and maintenance issues you encountered during your visit. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations. Rest assured, we take your concerns seriously and will take steps to address them with our respective teams for improvement. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management

8/10 - 좋아요

Latoya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tyler

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was really dirty and nasty stains everywhere. Water all over the bathroom floor like it was leaking when we first check in. Didn’t even stay the night the 2nd night we ended up leaving a day early
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 14일
Dear Tyler, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the inconvenience you encountered cleanliness issue adn while using the bathroom. Your feedback is of utmost importance to us, and we take the matters you mentioned seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management

4/10 - 별로예요

Mirach

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unsafe, noisy, fights, never again.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 11일
Dear Mirach, Thank you for sharing your feedback. We are deeply concerned to learn about your experience and sincerely apologize for any safety concerns and disturbances you encountered during your stay. The safety and well-being of our guests are our top priorities, and we take all reports of noise and disturbances seriously. Rest assured, we are investigating the incidents and taking appropriate measures to ensure a peaceful environment for all our guests. We appreciate your understanding and regret that we did not meet your expectations.Sincerely, Hotel Management

6/10 - 괜찮아요

Inde

가족 여행
좋아요: 직원 및 서비스
served the purpose of having a good night sleep. thank you.
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 11일
Dear Inde, Thank you for your kind feedback. We're delighted to hear that you had a restful night's sleep during your stay with us. Providing a comfortable and peaceful environment for our guests is always our goal, and we're pleased to know that we met that expectation. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay whenever your travels bring you to the area. Safe travels, and thank you again for choosing our hotel.Sincerely, Hotel Management

2/10 - 너무 별로예요

Paul V

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
One of the worst hotels ever stayed at.
2024년 4월에 8박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 9일
Dear Paul, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

2/10 - 너무 별로예요

Christina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front house person was so nice. The place was dirty. The hallway carpets were dirty. Also, the first room we had it had a leak on the floor. Second room had no remote for the tv but when we got one it was dirty and didn’t have the back on it. Barely work the tv that is. The place needs a good deep clean. From the hallway to the rooms. The staff was excellent. They were very sweet. Sorry but won’t stay there again until it’s cleaned up.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 14일
Dear Christina, Your kind words about our front desk team are appreciated. However, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns you outlined lightly, especially with the cleanliness and maintenance of our hotel, whether it be the hallways or the guest rooms, as this is an essential priority. We will address this matter with concerned departments to ensure that it does not happen again. We hope you will change your mind and consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a horrible property, entire building smells like cigarettes or weed. They charge for parking that should clearly be listed when you book this. I would have never stayed here. Refrigerator leaked, drain in the bathroom sink and tub drained extremely slow. Just an overall bad location
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Dear Michael, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

4/10 - 별로예요

Shavon

I cancelled because no shuttle from airport. To and from airport would add another 20. 00 so no thank you. Rebook and saved.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Dear Shavon, Thank you for sharing your experience with us. We appreciate your feedback regarding the shuttle service, and we apologize for any inconvenience this may have caused. Your feedback helps us to improve our services, and we will certainly take your comments into consideration for future enhancements. We hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Carmen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We walked into our room and there was a smell that made us sick, the furniture was broken and it was very unclean. We did not stay and just lost out on the money. We walked across the street and stayed at Embassy Suites.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Dear Carmen, Thank you for sharing your experience. We're truly sorry for the inconvenience you encountered during your visit. It's disappointing to hear about the cleanliness and maintenance issues you faced in your room. Your feedback is invaluable, and we will address these matters to ensure they do not reoccur. We understand your frustration and appreciate your insight. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely,Hotel Management

4/10 - 별로예요

Margaret

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an odor that permeated everywhere. The furniture was damaged. Bathroom sink clogged. Refrigerator smelled horrible and ran all night. Very noisy sounding. The television was good though.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Dear Margaret, Thank you very much for staying with us. We're delighted to hear that you enjoyed the television during your time with us. However, we sincerely apologize for the issues you encountered during your stay regarding the cleanliness and maintenance concerns in your room. Please know that we take your feedback seriously and will address it with the team to ensure a more comfortable experience for our guests in the future. We hope you will consider giving us another chance to make a better impression whenever your travels bring you our way. Sincerely,Hotel Management

2/10 - 너무 별로예요

Adolphea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

mohammad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near to airport But noisy and not clean enough outside
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Dear Mohammad, Thank you for sharing your feedback. We're glad you appreciated our proximity to the airport. However, we apologize for any noise disturbance and cleanliness issues you encountered during your stay. Your comments are valuable, and we'll work diligently to address these concerns. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

james

출장 여행
별로예요: 편의 시설/서비스
Really bad shape. No airport transfer. No toilet roll no iron.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 2일
Dear james, It wasn't very pleasant to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as it will help us improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

2/10 - 너무 별로예요

Gavin

출장 여행
There were roaches everywhere. Seriously a nightmare hotel story.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 2일
Dear Gavin, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again, as we would welcome the chance to show you the great visit you deserve. Sincerely,Hotel Management

4/10 - 별로예요

Carlos

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was shocked as to how smelly the rooms are and how dirty and very old everything is. Normally I don’t complain but when every room and hall way smell of cigarettes that’s bad
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Dear Carlos, Thank you for sharing feedback about your recent stay. We sincerely apologize for any inconvenience you may have experienced during your recent stay with us. We understand the importance of maintaining a fresh and clean hotel room to ensure a pleasant stay for our guests. Thank you for bringing the matter to our attention, and we will do everything in our power to prevent any recurrence of these issues in the future. We are committed to upholding high standards of cleanliness and guest satisfaction, and we will strive to exceed your expectations during your next stay with us. Thank you for your understanding, and we look forward to welcoming you back soon.Sincerely,Hotel Management

2/10 - 너무 별로예요

Ria

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. I searched 4 stars and got this dump. No one at the desk, bugs, broken, beat up. Have pics. Requesting refund.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 2일
Dear Ria, Thank you for providing feedback regarding your recent stay with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management

2/10 - 너무 별로예요

Rich

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smell of the environment in general Also the room smelled like a gallon of Clorox Doors banged all night till 5 am Not good in general
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Dear Rich, Thank you for staying with us. We understand the importance of providing our guests with a peaceful, clean, and comfortable environment, and we apologize for falling short. Your comments serve as a valuable reminder that there is always room for improvement, and we will conduct a thorough review of your feedback with the relevant personnel. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

Abner

Just a terrible place
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 28일
Dear Abner, Thank you for leaving your feedback. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Sincerely,Hotel Management

2/10 - 너무 별로예요

Christina

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets and towels were clean, but that was it. There was dirt and goo on the floors, the counters hadn't been wiped down before we arrived, chair and rugs were stained. We luckily had chlorox wipes with us, and we left it better than we found it.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 23일
Dear Christina, Thank you for sharing your experience, and we apologize for the cleanliness issues you encountered during your stay. We strive to maintain high standards of cleanliness, and we appreciate your understanding. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

William

2024년 4월에 1박 숙박함

4/10 - 별로예요

Amanda

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Demarius

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Dear Demarius, Thank you for your feedback, and we apologize for your disappointing experience. Guest satisfaction is important to us, and we regret that we did not meet your expectations. We are committed to addressing any issues and making improvements based on your comments. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

Garvin

2024년 4월에 1박 숙박함

8/10 - 좋아요

Dave

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place needs some TLC. Plus some of the lights in the room didn't work. Bugs in the room.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Huemy

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ahmed

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jiali

2024년 4월에 5박 숙박함

6/10 - 괜찮아요

DALANE

좋아요: 청결 상태, 직원 및 서비스
The hotel is pretty run down but the staff was very nice and helpful and the price was so great I didn't regret it.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Dear DALANE, Thank you for your feedback and for choosing our hotel. We appreciate your understanding regarding our property's condition and are pleased that our staff provided you with excellent service. We strive to offer competitive pricing without compromising on hospitality. Your satisfaction is important to us, and we value your comments. We look forward to welcoming you back for another positive stay.Sincerely,Hotel Management

2/10 - 너무 별로예요

Mitchell

2024년 4월에 1박 숙박함

4/10 - 별로예요

Brenda

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The shower had no curtain, there were no washcloths to use. Had to ask for hairdryer. Some of the lights did not work. The corners in the elevator had noticeable amount of dirt. Considering it was the least expensive hotel in that particular area, we got what we paid for. It just suited our needs.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
Dear Brenda, Thank you for your feedback and for choosing to stay with us. We apologize for the inconveniences you encountered during your visit. Your comments have been shared with our team to address the issues with the shower, amenities, lights, and cleanliness. We appreciate your understanding and are glad that our hotel suited your needs overall. We strive to improve our services and facilities based on guest feedback. We hope to welcome you back for a more better experience in the future.Sincerely, Hotel Management

2/10 - 너무 별로예요

Richard

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never leave reviews but this property was terrible. I am hoping I didn’t get bed bugs. There were mouse traps all over the room and two pillows that looked like they should have been for my 1 year old daughter they were that small. Very dirty, I am not sure if the room was cleaned beside the bed being made. They almost cancelled my reservation because they oversold the hotel, I also checked in at midnight so that was an odd comment to me by the front desk since I checked in so late. Thank god I was only there 6 hours. I get this is a budget friendly hotel but it was bad.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 13일
Dear Richard, Thank you for sharing your feedback with us. We apologize for the experience you had during your recent stay. Providing a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your comments are important to us, and we will use them to make necessary improvements to our services. We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel. Sincerely,Hotel Management

2/10 - 너무 별로예요

Kathleen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is no way a condemnation of the staff of this hotel. They were all very polite, and clearly doing the absolute best they could with what they are given. However the hotel itself is extremely rundown. The countertop was pulled up and a nail hanging out out. There were lantern flies in our room (both alive and dead) and our shower didn’t work. Worst hotel I’ve ever stayed at.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 13일
Dear Kathleen, Thank you for your feedback and recognizing our hardworking staff. We apologize for the inconveniences you encountered during your stay. Rest assured, we take your comments seriously and will address these issues promptly to improve our facilities. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back under better circumstances. Sincerely,Hotel Management

2/10 - 너무 별로예요

Hanna

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Phillip

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

collonda

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is dated and need to be renovated.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 12일
Dear collonda, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. Our team is committed to enhancing our services and has taken note of your comments regarding our property development plans. We regret any disappointment caused and value your patronage. We look forward to the chance to host you once more in the coming days.Sincerely,Hotel Management

2/10 - 너무 별로예요

Kenneth

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Richard

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible property, would never stay again. Upon arrival, the window was open, which allowed numerous bugs to be moved into my room already. Sheets and blankets were subpar, no trashcan, no toiletries, and a very bad odor, both inside the room and throughout the entire property.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Dear Richard, Thank you for sharing your experience with us. We sincerely apologize for the numerous issues you encountered during your stay. Providing a comfortable and welcoming environment is our priority, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will address these issues immediately to ensure they do not recur. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Management

4/10 - 별로예요

jorge

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Derek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was filthy. I experienced 4 different odors on the walk up to the room, which also had a variety of funk. Every drawer had stains in it. The fridge was old and dirty. No restrooms in the lobby. There were people randomly laying in the hallways. They keep the trash in the stairwells and that too creates a nasty stink. All the floors were sticky whether carpeted or not. Complete dump. More like an old apartment building than a hotel.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Robert, Thank you for bringing these concerns to our attention. We apologize for the disappointment you experienced during your stay. We are taking immediate steps to address the issues you've highlighted to ensure a more pleasant environment for our guests. Your feedback is invaluable in helping us improve, and we hope for the opportunity to welcome you back and provide you with a much more satisfactory experience in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

Ginnette

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived and was told that Expedia overbooked and I didn’t have a room. Then I was told I could have a different room. When I got into the room it was dirty. When I turned down the bed I found blood on the sheets and there were fingernail clippings on the counter. My room got changed but I couldn’t sleep due to being grossed out. Will not recommend Expedia or this hotel.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 2일
Dear Ginnette, It was disappointing to read your comments concerning your stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you'll consider staying with us again so we can exceed your expectations. Sincerely,Hotel Management

2/10 - 너무 별로예요

Khai

The hotel said they did not have reservation from Expedia.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 2일
Dear Khai, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management

4/10 - 별로예요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room seemed clean but everything was was old and worn.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 1일
Dear Lisa, Thank you for staying with us and reviewing your experience. We are pleased that you found the room comfortable, but we are sorry to hear about your concerns regarding its appearance. Your feedback is invaluable in helping us identify areas for future improvements, and we appreciate your patience and understanding. We hope to serve you better in the future and provide you with a more enjoyable stay that reflects the high standards we aim to uphold. Sincerely,Hotel Management

8/10 - 좋아요

Kali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Karen

2024년 3월에 1박 숙박함