고급 침구, 필로우탑 침대, 객실 내 금고, 암막 커튼
예약 가능 여부 확인

홀리데이 인 익스프레스 필라델피아 노스이스트 - 벤셀럼, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 필라델피아 노스이스트 - 벤셀럼, IHG 호텔
1329 Bristol Pike, Bensalem, PA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 453개" "
평점 8 - 좋아요. 1002개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 107개" "
평점 4 - 별로예요. 1002개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 51개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleased. I’ll be back.
2024년 5월에 2박 숙박함
답변 제공: Iterra 님, 2024년 5월 22일
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

2/10 - 너무 별로예요

Nha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn't cleaned properly. It felt old.
2024년 5월에 1박 숙박함
답변 제공: Tonya 님, 2024년 5월 17일
I am sorry to hear that we did not meet your expectations. I will have someone take a look at that room to see where we can improve. Thank you for your feedback.

10/10 - 훌륭해요

MICHAEL J

좋아요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Tonya 님, 2024년 5월 17일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy to hear you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 - 좋아요

Kerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, friendly staff.
2024년 5월에 2박 숙박함
답변 제공: Iterra 님, 2024년 5월 9일
Thank you for taking the time to review our property! We are excited to hear we took we took care of all your travel needs. We appreciate your feedback. We hope to see you back in the future! Thank you for choosing the holiday inn Express Bensalem.

2/10 - 너무 별로예요

Larry

2024년 5월에 2박 숙박함
답변 제공: Iterra 님, 2024년 5월 9일
Thank you so much for letting us know about your experience with us. We are deeply saddened to hear that we did not meet your expectations. This information will be brought to our employee meeting as a learning tool. We hope that in the future you give us another chance to shine!

10/10 - 훌륭해요

Brenda

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older hotel that has been upgraded and kept very clean. The staff was friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Tonya 님, 2024년 4월 28일
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back!

10/10 - 훌륭해요

Kerry

단체 여행, 출장 여행
Clean room and Dunkin next door!
2024년 4월에 2박 숙박함
답변 제공: Iterra 님, 2024년 4월 28일
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

2/10 - 너무 별로예요

Philippe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel à éviter absolument. Cet hôtel ne ressemble en rien à un Holiday Inn Express. Les chambres sont très sales, très petites. Les tapis sont tachés, les meubles et murs sont abîmés, la salle de bain est minuscule. De plus une partie de l’hôtel sert de résidence pour des étudiants de l’université Holy Family University. Cet hôtel ressemble beaucoup plus à un Motel douteux qu’un Holiday Inn Express. Vous êtes mieux de coucher dans votre auto que dormir dans cet « hôtel ».
2024년 4월에 2박 숙박함
답변 제공: Tonya 님, 2024년 4월 15일
Thank you for your feedback. It looks like we fell short on your expectations. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Cesar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena
2024년 4월에 2박 숙박함
답변 제공: Tonya 님, 2024년 4월 15일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express. We appreciate your feedback and look forward to having you stay with us again next time you are in the area.

10/10 - 훌륭해요

Katherine 님, Safety Harbor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this location many many times. It’s our favorite when we travel to Pa. We like the convenience and the surrounding places to go. Your front desk staff are very helpful and professional. I would like to mention Iterra, she is always pleasant and helpful. As a returning customer I love walking in and seeing her big smile. She checks on us daily to see if there was anything we needed. Prior to 6 yrs ago we stayed at the Hampton Inn on street road. We now stay at your location. It feels like home away from home. Love having coffee whenever we like, the breakfast is better than most Thank you for a great stay we will be back in 4 months.
2024년 4월에 4박 숙박함
답변 제공: Tonya 님, 2024년 4월 15일
Thank you for your feedback. Iterra is a valued employee here!! We appreciate your business and look forward to having you stay with us again next time you are in the area.

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine
2024년 4월에 1박 숙박함
답변 제공: Iterra 님, 2024년 4월 11일
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

John-Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family stayed 3 nights for WrestleMania weekend. The property was everything we hoped for. Clean, quiet and next to a bunch of amenities (supermarket, Dunkin Donuts, Walmart, Wawa, etc) and was a simple ride into the city where the events took place. The staff was very friendly and the breakfast was plentiful and delicious (they had things like a pancake maker, cheese or veggie omelets, sausage gravy and biscuits, etc). I would stay there again next time I need to go to the Philly area.
2024년 4월에 3박 숙박함
답변 제공: Tonya 님, 2024년 4월 9일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and that you got to experience Wrestlemania while visiting our city. We look forward to seeing you again next time you come to Philadelphia.

8/10 - 좋아요

Jewel

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tonya 님, 2024년 4월 2일
Thank you for taking the time to review your stay with us here at Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area!

10/10 - 훌륭해요

Tareq

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in.
2024년 3월에 1박 숙박함
답변 제공: Tonya 님, 2024년 3월 25일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 - 좋아요

Juanita

2024년 3월에 2박 숙박함
답변 제공: Iterra 님, 2024년 5월 20일
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Rosy

2024년 3월에 1박 숙박함
답변 제공: Tonya 님, 2024년 4월 9일
Thank you for taking the time to rate your stay with us!

10/10 - 훌륭해요

Luis Fernando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GooD
2024년 3월에 1박 숙박함
답변 제공: Tonya 님, 2024년 3월 18일
Thank you for taking the time to review your stay with us. We look forward to seeing you again next time you are in the area.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tonya 님, 2024년 3월 8일
Thank you for taking the time to rate your stay with us! We look forward to seeing you again next time you are in the area.

8/10 - 좋아요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Tonya 님, 2024년 2월 12일
Thank you for taking the time to rate your stay with us. We look forward to seeing you again next time you are in the area.

2/10 - 너무 별로예요

John

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If anyone enjoys staying in hotel with fee bead bugs, then this is perfect choice. But for me it was a nightmare, got bitten by them, then shook some of them off to the sink. Disgusting, and very unprofessional. Had to work all day, with equipment troubleshooting after all. This place isn’t for me ever again. John
2024년 2월에 1박 숙박함
답변 제공: Tonya 님, 2024년 2월 12일
Thank you for bringing this to our attention. I was not notified of any issues with your room. I would like to invite you to reach out to me directly so I can address any issues promptly.

8/10 - 좋아요

Jason

2024년 2월에 1박 숙박함
답변 제공: Tonya 님, 2024년 2월 12일
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay!

4/10 - 별로예요

Megan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were told we could have two sets of connecting rooms close to each other - and then when we got there, we were told that “doesnt exist”. One of the rooms was quite dirty/dingy and reeked of cigarette smoke even though it was a “non-smoking room”
2024년 1월에 1박 숙박함
답변 제공: Tonya 님, 2024년 2월 1일
Thank you for your review. When you called we explained that we only have 2 sets of connecting rooms and that they are on different floors. That is why we gave you the 1 set of connecting rooms and then the 2 additional rooms right next to it. I apologize if this was an inconvenience as we were only trying to honor your request. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Tonya 님, 2024년 2월 1일
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back!

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine
2024년 1월에 1박 숙박함
답변 제공: Tonya 님, 2024년 1월 30일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 - 훌륭해요

Shakir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent - spacious room & good breakfast
Excellent hotel. Worth the price. Good breakfast. Spacious room with separate bedroom and living / working area.
2024년 1월에 2박 숙박함
답변 제공: Tonya 님, 2024년 1월 30일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. I see you got to take advantage of one of our queen mini suites. They are great with the extra room. We look forward to seeing you again!

8/10 - 좋아요

Priya

2024년 1월에 1박 숙박함
답변 제공: Tonya 님, 2024년 1월 20일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 - 좋아요

Jamee

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tonya 님, 2024년 1월 20일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 - 훌륭해요

Joseph A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathtub/shower did not contain a shower curtain. Otherwise, everything was great.
2023년 12월에 2박 숙박함
답변 제공: Tonya 님, 2024년 1월 20일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. We do not put curtains around our jacuzzi tubs. We look forward to seeing you again next time you are in the area.

10/10 - 훌륭해요

Jose

단체 여행, 출장 여행
I loved this place
2023년 12월에 2박 숙박함
답변 제공: Tonya 님, 2024년 1월 20일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Tonya 님, 2024년 1월 2일
Thank you for taking the time to rate your stay with us. We hope you enjoyed your stay and we look forward to having you stay with us again next time you are in the area.

10/10 - 훌륭해요

Sekeia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tonya 님, 2023년 12월 31일
Thank you for your rating. We appreciate your business and look forward to having you stay with us again next time you are in the area.

4/10 - 별로예요

Am

좋아요: 청결 상태
Very clean
2023년 12월에 1박 숙박함
답변 제공: Tonya 님, 2023년 12월 31일
Thank you for your feedback. It seems like you were not satisfied with your experience. I feel like we did not meet your expectations. We hope you will give us another chance next time you are in the area.

8/10 - 좋아요

MARILYN A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My room had a couch, which was great, but there is poor lighting in that area. It makes it difficult to read while sitting on the couch.
2023년 12월에 4박 숙박함
답변 제공: Tonya 님, 2023년 12월 31일
Thank you for telling us about your experience here at the Holiday Inn Express NE Bensalem. We appreciate your feedback and look forward to having you back next time you are in the area.

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Tonya 님, 2023년 12월 28일
Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your stay. We look forward to seeing you again next time you are in the area.

6/10 - 괜찮아요

Christopher

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
needs a facelift and rugs were dated and dirty. also room smelled like cigarette smoke.
2023년 12월에 3박 숙박함
답변 제공: Tonya 님, 2023년 12월 12일
Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope you will give us another chance next time you are in the area.

10/10 - 훌륭해요

Johnnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
2023년 12월에 1박 숙박함
답변 제공: Tonya 님, 2023년 12월 5일
Thank you for taking the time to review your stay with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 - 좋아요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient off of the interstate. Good breakfast. The only concern is that the air in the room was uncomfortably dry.
2023년 12월에 1박 숙박함
답변 제공: Tonya 님, 2023년 12월 5일
Thank you for taking the time to review your stay with us. We appreciate your feedback. Thank you for bringing the air to our attention. I will have someone check that unit. We look forward to having you back next time you are in the area.

10/10 - 훌륭해요

cid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what I needed.
2023년 11월에 1박 숙박함
답변 제공: Tonya 님, 2023년 12월 5일
Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 - 좋아요

Dianne 님, Amherst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was loud music on the outside of the lobby that we could hear in our room until really late, definitely after 1 am.
2023년 11월에 1박 숙박함
답변 제공: Tonya 님, 2023년 11월 13일
Thank you for bringing this to my attention. We apologize for the wedding party being loud. We did ask several times for them to lower their music volume.

10/10 - 훌륭해요

Jonathan

2023년 11월에 1박 숙박함
답변 제공: Tonya 님, 2023년 11월 11일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area.

10/10 - 훌륭해요

Granit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean nice staff
2023년 10월에 1박 숙박함
답변 제공: Tonya 님, 2023년 11월 7일
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to seeing you again next time you are in the area!

8/10 - 좋아요

Rose

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Tonya 님, 2023년 11월 7일
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay, and we look forward to seeing you again.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Tonya 님, 2023년 10월 31일
Thank you for taking the time to rate you stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area.

8/10 - 좋아요

Lyndon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Tonya 님, 2023년 10월 31일
Thank you for taking the time to rate your experience with us. We appreciate the rating and look forward to having you back!

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stephen is nice breakfast was good for the most part. They did everything right
2023년 10월에 6박 숙박함
답변 제공: Tonya 님, 2023년 10월 26일
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area!

4/10 - 별로예요

Lynnette

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Tired hotel
Staff was very friendly, but not all the electrical or phone outlets worked. Our in room safe did not work . I went to the front desk and asked to have it fixed. They never took care of it. One day when we wanted our room cleaned, no one came. The rugs seem dirty and getting old. The bath room is very small. I don’t think I will be staying here again. The hotel seems to be getting tired, the elevator makes a un-nerving sound and looks dirty.
2023년 10월에 6박 숙박함
답변 제공: Tonya 님, 2023년 10월 25일
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 day trip
Stay for 2 days for work. Hotel is going througj some remodeling but it is clean. The front desk girl at night was really awesome and helpful, her name is itera. If i spelled it right. House keeping can be a little better on leaving fresher towels and stuff but no big deal. Good place for the price
2023년 10월에 2박 숙박함
답변 제공: Tonya 님, 2023년 10월 23일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay! We look forward to seeing you again next time you are in the area.

10/10 - 훌륭해요

harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, peaceful and quiet
2023년 10월에 2박 숙박함
답변 제공: Tonya 님, 2023년 10월 23일
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back next time you are in the area!

8/10 - 좋아요

Arkadiusz

2023년 10월에 1박 숙박함
답변 제공: Tonya 님, 2023년 11월 7일
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tonya 님, 2023년 10월 14일
Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to having you stay with us again next time you are in the area.