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포 포인츠 바이 쉐라톤 피닉스 노스 여행 후기

3.5 out of 5
포 포인츠 바이 쉐라톤 피닉스 노스
2532 W Peoria Ave, Phoenix, AZ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 451개" "
평점 8 - 좋아요. 999개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 133개" "
평점 4 - 별로예요. 999개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 45개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Hye Seon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 29일
Thank you for your feedback. We are very glad that you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

4/10 - 별로예요

Roxana

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Unless it's Necessary
This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

Daniel

별로예요: 숙박 시설 상태 및 시설
OK, but doesn't live up to Sheraton name
Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap. So if you go, DON'T park in the back. And Four Points, need to do some upkeep to maintain the Sheraton name
2020년 2월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
2020년 2월에 2박 숙박함

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hotel needs to be renovated. Tired looking facility.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

Brittany 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
2020년 2월에 1박 숙박함

4/10 - 별로예요

Shelby

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldnt stay again!!
No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
2020년 2월에 1박 숙박함
답변 제공: Ginger 님, 2020년 2월 19일
Good Day, your feedback is very much appreciated and I am very sorry that you didn't enjoy your stay. Your issues have been directed to management for review.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

4/10 - 별로예요

Ciccone 님, Milton ontario

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!! Thank you for the opportunity to express my concerns and disappointments.
2020년 2월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Taunya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Good Nights Sleep
Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
2020년 2월에 1박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We are very happy that you enjoyed your stay.

10/10 - 훌륭해요

DB 님, North little rock

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful experience was amazing
2020년 2월에 1박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We are very happy that you enjoyed your stay.

8/10 - 좋아요

Fred 님, Las Cruces NM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to everything around our events, food, stores, shopping
2019년 11월에 3박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We are very happy that you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
2020년 2월에 2박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We appreciate the concerns you have for the room decor and will take it into consideration

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel needs an update to be a Four Points. Hard goods in the room were very old. It was the loudest hotel room I have stayed in doe to the interstate and the HVAC equipment under the window. Parking lot is run down.
2020년 2월에 1박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. The issues that you have pointed out will be taken into consideration

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice overall property and clean. Friendly staff
2020년 1월에 2박 숙박함
답변 제공: Ginger 님, 2020년 2월 2일
Thank you for your feedback. We're glad that you enjoyed your stay.

10/10 - 훌륭해요

Mirna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Ginger 님, 2020년 2월 2일
Thank you for your feedback. We're glad that you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
2020년 1월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 29일
Thank you for your feedback, so glad you enjoyed your stay.

10/10 - 훌륭해요

Janice

2020년 1월에 3박 숙박함

6/10 - 괜찮아요

Francis

좋아요: 직원 및 서비스
2020년 1월에 2박 숙박함

4/10 - 별로예요

Lisa A

출장 여행
별로예요: 직원 및 서비스
2020년 1월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 1월에 1박 숙박함

10/10 - 훌륭해요

ULISES 님, PHOENIX AZ

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LIKE THE ROOM VERY MUCH, VERY CLEAN AND THE REFRIGERATOR WAS GREAT...THE BALCONY WAS VERY NICE. THE ONLY COMPLAIN WAS ROOM WAS FACING STREET AND NOISE BUT OVER ALL IT WAS GOOD.
2020년 1월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 27일
Thank you for your feedback, we will look into the issues with your last stay

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 24일
Thank you for your feedback. We are glad you enjoyed your stay here at Four Point Phx North

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could tell it's a really old place. Elevator was out of order and room on 4th floor hears every bit of freeway traffic all nite
2020년 1월에 2박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. The concerns that you have pointed out will be taken into consideration.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
The balconies are an added plus. Buffet Breakfast was horrible. Food was cold - bacon not crisp. $12.00 way too much for that.
2020년 1월에 3박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We're are glad that you liked your balconies. Sorry about the breakfast, the F&B Manager has been made aware of your concerns.

4/10 - 별로예요

Adamk 님, Kalamazoo

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The property was in a decent location with a ton of dining and fast food and shopping near by. The hotel itself smells so bad of chlorine from the indoor pool. The breakfast buffet is $12 a person and it does not taste good.. at all. The rooms don’t have a fridge or microwave. The shower had almost zero water pressure. I do not recommend this hotel.
2019년 12월에 4박 숙박함
답변 제공: Ginger 님, 2020년 2월 12일
Thank you for your feedback. We're very sorry that you di not enjoy your stay. The concerns that you have brought to our attention will be addressed.

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay. Room clean and quiet. Breakfast was great.
2019년 12월에 2박 숙박함
답변 제공: Ginger 님, 2020년 1월 24일
Thank you for your feedback. We are glad you enjoyed your stay here at Four Point Phx North

8/10 - 좋아요

실제 이용하신 고객

출장 여행
Friendly staff . The only thing was that the ad for the hotel shows outside pool with fireplace .The rooms have musty smell the carpets need to be shampooed Thank you
2019년 12월에 4박 숙박함
답변 제공: Ginger 님, 2020년 2월 2일
Thank you for your feedback. We will definitely take your concerns into consideration. We appreciate you staying at our location.

10/10 - 훌륭해요

W Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved, loved, loved our stay We were traveling through the Phoenix area, and needed a place to stay that was pet friendly! The location is right off the freeway, with several reasonable restaurants near by Will stay here again, next time
2020년 1월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 24일
Thank you for your feedback. We are glad you enjoyed your stay here at Four Point Phx North

2/10 - 너무 별로예요

Diana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our vehicle was broken into on their property. They said they supposedly have security circle the property every 45 minutes to an hour and when we told them about it they didn’t do anything about it nor offer us anything for the inconvenience. When we tried to ask for a refund they said they can’t give me a refund & that they are not responsible. I did not see any signs posted anywhere. Receptionist was rude. Unless you want to get your car broken into, I highly DO NOT recommend! Will not be staying here again.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Ginger 님, 2020년 2월 2일
Thank you for your feedback. We're glad that you enjoyed your stay.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We found syringes in the room and the carpet was soaked. They moved us to another room and there was an open bottle of vodka in the refrigerator. This room also felt damp but at least the carpet was not wet. 2 of the 3 elevators were out of order for most of our stay.
2019년 12월에 5박 숙박함

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

8/10 - 좋아요

Emina

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2019년 12월에 5박 숙박함

2/10 - 너무 별로예요

Marvin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We prepaid for a room and manager gave it someone else! We stopped in at 1:00 and the room was not ready yet. We told them it would be late when we returned. When we went to check in late after football game they had given our prepaid room to someone else!! Every hotel in town was full which is why we prepaid. The Sheraton offered no compensation what so ever for their major screw up! I will never stay in a Sheraton again!
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 24일
Thank you for your feedback. We are glad you enjoyed your stay here at Four Point Phx North

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here many times and they have done sone recent upgrades to the hotel. The rates are excellent, rooms are spacious and beds are very comfortable! Pets ok with a special fenced off dog oark just for hotel guest's! Easy and plentiful parking! Restaurants nearby! Its a no brainer- stay here! My only wish- free breakfast, but the rates are so good its ok.
2019년 12월에 3박 숙박함
답변 제공: Ginger 님, 2020년 2월 2일
Thank you for your feedback. We're glad that you enjoyed your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Old outdated hotel. No ice on first floor. Definitely needs a make over.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 29일
Thank you for your feedback. We are very happy that you enjoyed your stay with us.

8/10 - 좋아요

Jimell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room was cozy and clean!
2019년 12월에 1박 숙박함
답변 제공: Ginger 님, 2020년 1월 29일
Thank you for your feedback. We glad that you enjoyed your stay.

8/10 - 좋아요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good but not great
The hotel was clean. The room started off a little humid because of the indoor pool but the second day was better after lowering the A/C temperature. We go to bed early so the noise from the pool area kept us up, luckily it wasn't too late since it shuts down at 9 PM. Next time we will ask for a room facing away from the pool. The elevator broke the second day and we found out there is no stair that allow you to go up and down floors only a fire escape that allows you to go out. The only other elevator was by the front desk and our room was on the opposite side of the hotel. This is a place we would stay again if priced like it was on this trip. Near the freeway and out of the way of foot traffic so you didn't find people wandering the parking lot at night.
Stuck elevator
2019년 12월에 2박 숙박함

8/10 - 좋아요

Rich

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is an older hotel, it’s not in bad shape, I think it was an old Holiday Inn. The Restaurant seem to have pretty good food and in the bar was good. The people seemed very friendly and helpful.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to not like. Room was clean and quiet. Bed was very comfortable.
2019년 12월에 1박 숙박함