Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from December 27 2025 to December 26 2027 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Frequently asked questions
Does New Serene have a pool?
Yes, this property has an outdoor pool.
Is New Serene pet-friendly?
No, pets are not allowed at this property.
What time is check-in at New Serene?
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM.
What time is check-out at New Serene?
Check-out is at noon.
Where is New Serene located?
Situated in Phu Quoc, this hotel is 1.2 mi (2 km) from Bai Vong Port and within 9 mi (15 km) of Ham Ninh Fishing Village and Ngoc Hien Pearl Farm. Phu Quoc National Park and Phu Quoc Beach are also within 9 mi (15 km).
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