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Palms Hotel Acuña

3.0 star property
Travelers rest easy at this welcoming hotel where free WiFi keeps them connected and convenient laundry facilities save precious vacation time

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Palms Hotel Acuña provides a comfortable base for exploring the area. Guests start their day with a full breakfast before heading out, and the free in-room WiFi helps with planning adventures. The 24-hour front desk staff assists with any needs that arise during the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
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About this property

Palms Hotel Acuña

  • Property highlights
  • Palms Hotel Acuña provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Full breakfast (surcharge) and a 24-hour front desk
  • Room features
  • All guestrooms at Palms Hotel Acuña include comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • LED TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

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The price is ₩144,177
₩160,036 total
includes taxes & fees
Jun 6 - Jun 7
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 100 per person
  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Property Registration Number 5550620602

We should mention

This property does not have elevators
There is limited hot water on site

Frequently asked questions

Is Palms Hotel Acuña pet-friendly?

Yes, Palms Hotel Acuña allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Palms Hotel Acuña?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palms Hotel Acuña?

Check-out is at noon. Late check-out is available for MXN 100 (subject to availability).

Where is Palms Hotel Acuña located?

Situated in Acuña, this hotel is 1.6 mi (2.6 km) from Rio Grande and 3 mi (4.8 km) from Cuartel Militar Antiguo. Val Verde Winery and Val Verde County Courthouse are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold and spacious rooms

Spacious room, cold and reasonably priced. Only complain is mirrors have some distortion and not enough lighting where to apply makeup. Beds are a little firm for me. Just more lighting is what the room needs. Rm 306
Stayed 1 night in May 2022
Verified

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Newer facilities
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice hotel in Acuna.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient location and securw
Stayed 1 night in Nov 2021
Verified

6/10 Okay

LETICIA

Ok
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel nuevo, muy limpio,
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Marlon

Disliked: Staff & service, property conditions & facilities
Not as good as we expected
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveler

Bad telephone number

Tried calling the hotel but the number provided was disconnected or not a good number. Hotels.com tried contacting them as well but no luck either. - Tried to cancel immediately after booking online but I could never reach anyone.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Merbey

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

👌
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y céntrico
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, muy limpio y el almuerzo muy rico
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Acuña, muy recomendado. Y digo el mejor porque vi 3 y este es el mejor
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place, all new, central and clean.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, la habitación y el baño y ducha son grandes. El desayuno es bueno. Como puntos a mejorar el colchon se podría renovar y no tiene nevera. Si tengo que repetir el viaje, volveré.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has spacious rooms. Very clean. Ac works great. Nice bathroom
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades que ofrece el personal en todo momento
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple pero limpio y buen desayuno, lo único malo muchos trabajadores de una empresa de construcción usaban el edificio y cada noche ponían música muy fuerte hasta la mañana,
Stayed 1 night in Mar 2021
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL NO TENÍAN AGUA

No pude hacer check in, el Encargado del hotel dijo que a él no le avisaron de mi reservación y que ya sólo tenía habitaciones sin servicio de agua porque se les rompió la tubería por la nieve.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fabuloso

estube muy bien en atencion y limpieza
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Mala señal de WIFI

Todo ennla habitación, solo la señal de Internet nada recomendable en algunas areas de las habitaciones, para viaje de negocios que tengas que utilizar el Internet, no me guato en lo personal.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Verified

2/10 Terrible

Fernando

Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Verified

10/10 Excellent

ANGELINA

Stayed 1 night in May 2022