"I booked a double room with a double bed, got two single beds. They joined them together and tried giving me 2 single duvets.. the room smelt of cigarette smoke, the tv on the wall was hung at an angle. Check in at 3, to be told my room was unavailable and that they were placing me into another hotel, but the insisted I had to walk there. I declined and suddenly they found another room. It isn’t a 4 star at all, a 3 star is what it is."
Grand Palace Hotel – Small Luxury Hotels of the World
10/10 Excellent
"This was a very nice hotel. Very welcoming staff especially Evita who was always willing to guide us or help us with anything. Clean rooms - great location. Breakfast was great - so much variety and very polite and efficient service. Made our stay in Riga a little more special. ."
"When I had breakfast on the first day, there was no fruit, I have filed a complaint about this. Fortunately, The manager in charge took appropriate action.
After that, there was no inconvenience."
"My wife and I had a terrific stay at the historical Hotel Justus, a bit due to its short walking distance to All of the vibrant Old Town Riga and Central Market, but mainly the amenities, ambience and the Caring staff, in particular, Irina at the reception, who from the moment we walked in til check-out met our needs from any info to room extras. (She's a keeper for sure, if we're the owners.) We'll definitely stay here if we're in town again, God-willing!"