I travel often and try to give places the benefit of the doubt, but this Holiday Inn in Plainview was easily one of the most uncomfortable hotel experiences I’ve had. While the room itself was relatively clean and the amenities were ok, the overall environment felt off and unsettling from the moment I checked in. The hotel gave off serious motel vibes, and there seemed to be a population of long-term guests who made the atmosphere feel less like a typical hotel and more like a halfway house. I don’t know the full story, but something didn’t feel right. I actually received a call from the front desk asking, “Are you OK?” — not “Is your room OK?” or “Do you need anything?” — just “Are you OK?”, which really caught me off guard and confirmed my gut feeling that they’ve had situations in the past.
There were loud, disruptive guests every night, including men yelling on the phone in the hallway and people aggressively slamming doors. I never once felt at ease here, and safety is a basic expectation when booking a hotel. Even checkout felt strange. Hospitality staff walked by tapping on my window early in the morning, which I suspect was a passive way to wake me up before 11am. I’ve seen this happen at other hotels too — it’s an unspoken tactic to get people out sooner, and it’s unprofessional.
Again, while the room and amenities were serviceable, the feeling of being there was not. I didn’t feel comfortable or safe, and that’s something no decent hotel should overlook.