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Hotel Casa Chanehque

4.5 star property
Travelers sip cocktails by the pool or book massage therapy sessions at this welcoming hotel near the ancient Mesoamerican ruins of Cholula

Choose dates to view prices

Hotel Casa Chanehque, near the Great Pyramid of Cholula, is a perfect exploration base. Enjoy drinks at the poolside bar, spa treatments for post-sightseeing relaxation, or dine on local cuisine at the restaurant. The 24-hour front desk offers tour assistance for area exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ₩134,203
₩159,702 total
includes taxes & fees
Jun 20 - Jun 21

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About this property

Hotel Casa Chanehque

  • Luxury hotel near Great Pyramid of Cholula
  • Located close to University of the Americas Puebla, Hotel Casa Chanehque provides a terrace, a coffee shop/cafe, and a bar. Treat yourself to a sports massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Full breakfast (surcharge), outdoor furniture, and concierge services
    • Smoke-free premises, wedding services, and an elevator
    • Massage treatment rooms and luggage storage
  • Room features
  • All guestrooms at Hotel Casa Chanehque feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, memory foam beds, and down comforters
    • Bathrooms with rainfall showers and separate tubs/showers
    • 52-cm TVs with digital channels
    • Heating, daily housekeeping, and phones

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 180 to 300 per person
  • Hosted evening meal: MXN 500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Casa Chanehque have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa Chanehque?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Chanehque on Jun 20, 2026 start from ₩134,203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Chanehque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Casa Chanehque?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Chanehque?

Check-out is at noon.

Where is Hotel Casa Chanehque located?

Located in Cholula, this luxury hotel is within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.6

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified

10/10 Excellent

Samai

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Salomon

Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

jorge alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia, la cama cómoda, el hotel en general muy bonito y la ubicación muy buena, muy recomendable
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness
La regadera estaba tapada y no tenían personal de mantenimiento ahí para destaparla, así que se tenía que bañar uno muy rápido porque se inundaba😠 Por otro lado la terraza para desayuno estaba fuera de servicio y era por eso que fuimos por la vista a la Iglesia . El mesero no tenía experiencia lo que hizo que mejor saliéramos a desayunar
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y baño en buenas condiciones. Personal muy amable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, y la atención del personal es excelente. Recomendable al 100%.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Christian Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025
Verified

6/10 Okay

OSCAR EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El hotel lo recomiendo, no entrar al restaurante

Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024
Verified

6/10 Okay

omar

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025