Find hotels near Puente Hills Mall, Los Angeles from ₩100,724

"Clean rooms and helpful staff"

"The front desk was so nice, and valet also , they even helped get my luggage to my room, only thing is I was out on second floor 😫 all day was hearing the sound of a trash truck! And a cleaning machine they had going right under my room , also the pool cleaning guy was very rude when I went to the pool in the morning, and the waiter from the red restaurant was also vey judgy and rude, so it was a 50/50 while some were so helpful and nice others were a little rude . Over all it was an amazing view , such nice views everywhere u walk, pool , restaurant, garden or simply out of ur balcony. I willl definitely go back, just will be rude back to does workers that seem to hate being there and get bothered by customers"

"OUTSTANDING"

"Let me start by saying the day staff was extremely nice and helpful! But when I checked into the first room is was not cleaned there was used towels in the bathroom the floor was covered in dirt and there was a really musty smell along with cigarettes. I went down to the front desk and they were very helpful and kind. They switched my room immediately. My next room smelled better but there was dirt all over the bed the sheets, pillows and blankets all were dirty (but the bed was made) and the toilet had hair and a poop stain on the toilet and dirt on it. I called the front desk and they sent the cleaning lady to come fix it. I left for the evening came back and everything was taken care of. Saturday around 7-8 I called to let them know the tv wasn’t working they told me I should have called during the day to have it fixed and there was nothing they could do because maintenance was gone (that was fine) the pool was not available during my stay. Again day staff was very nice and helpful to me. So no complaints on them! But all in all I would never go back."

"You get what you pay for."

"Kind reception and good coffee "

"Good place to stay in, good parking, clean rooms, and helpful staff. "

"This is not a fancy motel but clean and very nice. There was a fridge and microwave and the room was huge (#106). I would recommend staying here."

"Clean room and staff friendly and free breakfast and parking is free."