Find All-inclusive Hotel in Puerto Plata

"Being a hotel manager. I tend to really look at hotels from a different view. I saw this property because it was inexpensive for my trip I as taking for a few days. As I arrived. The greeted me with open arms. It was nice. A welcome drink and wet towel. I didn’t have to wait long for our room or so I thought. I was checked into a room that was literally dirty. The housekeeper just started to clean the room. So I had to put my bags in the closet until she finished. A bad start because I wanted to shower after traveling all morning. I told the desk about the room but they told me this would be a better room compared to what they had an available which was a room with two beds. I decided to wait for the room with the king bed. Once I got into the room 30 minutes later. I noticed the room was out dated… I went to shower and the shower head was broken and had to use the wand to shower. Making it annoying to have to hold. I just stayed because I didn’t want to change rooms and I was tired! The customer service was good from most staff. Others were just okay… The food is mediocre at best.. the restaurants were okay. The amenities were okay too. Gym could’ve been better! Entertainment was decent. Not much else to do. Only drink, no TV areas besides the bar but that tv is small… no gift shop for snacks, drinks or anything… I’d suggest spending a few more dollars for something better!"

"The room wasn't properly cleaned, the food same every day, the bar doesn't have different types of drinks."

"Poca variedad en los bufet, la comida en su mayoría insípida. Cucarachas en el baño, no volvería a este lugar."

"My stay at Iberostar Waves has been amazing! The schedule is action packed and the food is amazing. I also love their environmental initiatives, especially with their gardens, fruits, herbs,etc that are grown on site!"

"Managment is very helpful and the service is excellent. The food is very good and has a great variety!"

"Es una propiedad recomendada, es uno de los hotels mas practico y tiene los muebles renovados."

"He visitado otras localidades del grupo Wyndham (2 veces ViVA Dominicus La Romana) pero esta me dejo sorprendido, especialmente en los diferentes restaurantes y su variado menú. Una gran variedad de actividades deportivas y buena animación. Algunos aspectos de mejora (Comunicación interna para el tour de bicicleta, actividad del teatro, en mi percepción, le faltó chispa) pero aun así un 4.5 de 5. Servicio muy bueno y personal atento."

"Great please"

"Very Pricey didnt get access to good restaurantes and to many amenities far from the good places not impress would not invest in the presidencial suites at Life style again poor Quality for soo much money great staff hard working people"