Find All-inclusive Hotel in Puerto Plata

"It's a timeshare property, so expect to be constantly hounded to take a tour. The resort is many resorts and condos combined so there is lots of walking and tons of stairs so it is not suitable for handicapped or older guests. The claim of the multitude of bars and restaurants is deceiving. More than half are for timeshare owners only, and they get preference for all restaurant reservations even if you are in line when the concierge opens. Expect to eat at the buffet or at 9 pm. Liquor is well brands only and very weak. Property is poorly maintained with broken toilets, hot tubs and fixtures everywhere. Sand is dark and most beaches are reserved for owners only. The highlight was the peacocks. The town of Puerto Plata is also run down. Opt for Punta Cana instead. Resorts and beaches there are far superior. "

"Very nice; great place. Nice room, etc. Plan to return "

"We had a great room in building one facing the ocean and woke up every morning with a smile feeling relaxed. The grounds are beautiful and the staff were excellent. I would def come back. It was a prefect resort for my family that did not break the bank."

"Todos muy limpio y un excelente servicio. Los bartender. Los camareros muy buen servicio y en especial a Expedía concierge Anel lantigua. La mejor siempre atenta en tus necesidades. Y un excelente servicio. Nos vemos pronto "

"The gym needs an update no treadmill and what’s in there doesn’t turn on. Towels are hard to exchange get to the exchange place right on time or you will be using your towels for days! Not enough umbrellas at pools if you are looking for shade you won’t be getting it at this pool. The staff is very friendly and helpful. We enjoyed our stay and the food was good."

"It was good, you’ll enjoy but nothing crazy "

"Great resort! Clean,friendly, good food! Been going many years and never a problem. They make you feel like family!"

"The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety. "

"Terrible customer service, lack of communication, empathy, noticed the difference between customer with membership and without it, I also booked 2 double beds room a least nearby, and they placed us in different buildings. Never again! "