쿼드 시티, 미국의 저렴한 호텔

“There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

“Room was clean and served my needs. Staff was very polite and professional. There were numerous travel sports teams also staying at the hotel. They overran the common areas, held up the elevators trying to play and be funny and ran the halls on my floor until after midnight.”

“We reserved a king suite with jacuzzi. The floor had crumbs all over it so it clearly had not been cleaned. The sofa and room smelled like cat urine and the jacuzzi wasn't working properly. We never stayed due to the terrible room they tried to put us in.”

“Our stay was good. Staff was very nice and helpful, and the room was clean, except there was a damp, musty carpet sort of smell that I'm sure wasn't helped by the overall summer humidity. Breakfast was very well appointed and attended to by the woman working there. Overall, would be back, but will hope for a fresher smelling room.”

“All the blankets were dirty, the bed frame was stained, and there was a huge hole in the mattress left by previous occupants. There were traces of blood on the toilet paper. The staff were pleasant, and the breakfast was tasty.”

“I called to hotel prior to our arrival to request a rollaway bed. When we checked into our room, there was no rollaway bed in the room. We went to the front desk to inquire about the rollaway bed. They said they would get one in our room. However, when they check to room they gave us, they said we would have to change rooms because the room they gave us was not up to code for a rollaway. Why didn't they know that before we put our stuff in our room. We had to take all our belongings and move...

“I did have someone else's hair in my shower, so that was a bit icky. I will say the young, blonde receptionist who checked me in late at night and also checked me out at 5am was a SUPERB employee. Always smiling and even walked me to my room late at night when my key wasn't working :)”

“Very clean room & excellent breakfast.”