바(숙박 시설 내)

이비스 리딩 센터 여행 후기

3 out of 5
이비스 리딩 센터
25A Friar Street, Reading, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 403개" "
평점 8 - 좋아요. 1005개 이용 후기 중 408개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 121개" "
평점 4 - 별로예요. 1005개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 35개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location, close to train station, good value of price
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

wonheung

2022년 9월에 5박 숙박함

8/10 - 좋아요

Da young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
reasonable price, good location, but do not expect the meal
2021년 1월에 1박 숙박함
답변 제공: Andras 님, 2021년 1월 20일
Dear Guest, Thank you for your review. I am delighted that you enjoyed your stay and find the hotel value for money with great location. Hope to see you back again soon and we will work harder to get even a better score next time. Kind regards, Andras Koczur General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 7박 숙박함
답변 제공: Andras 님, 2021년 1월 20일
Dear Guest, Thank you for rating the hotel and appreciate the great score. Hope to see you back again very soon. Kind regards, Andras Koczur General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived from CA after a long journey and was checked in immediately 3 hours ahead of normal time
2024년 5월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 22일
Dear Anthony, we are delighted to hear that you had a pleasant check-in experience with us, especially after a long journey. We aim to accommodate our guests as soon as possible. Looking forward to welcoming you back on your next visit. Best regards, Dzhulia AshikFront Office Team Member

6/10 - 괜찮아요

Rachel

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 22일
Dear Rachel, thank you for taking the time to share your feedback with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems here
2024년 5월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 22일
Dear Daniel, we are delighted to hear that you had a problem-free stay with us. Thank you for choosing ibis Reading Centre. We look forward to welcoming you back soon. Best regards, Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff; good location
2024년 5월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 22일
Dear Philip, thank you for your positive feedback. We are delighted to hear that you found our staff helpful and enjoyed our convenient location. We look forward to welcoming you back soon. Best regards, Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 16일
Dear Heidi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Dzhulia Ashik Front Office Team Member

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for my visit to Reading. Five minutes walks form the station and close to shops and local sites. Delightful friendly, helpful and courteous staff. Clean. comfortable spacious room and pleasant lounge area. Very good breakfast in bright, pleasant dinging room. The bedroom area was quiet and peaceful and I felt safe and secure in the hotel. Thank you.
2024년 5월에 3박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 16일
Dear Judith, thank you for choosing ibis Reading Centre for your visit. We are delighted to hear that you found our hotel perfect for your needs and enjoyed our convenient location, friendly staff, clean comfortable rooms, and delicious breakfast. Ensuring a peaceful and secure environment for our guests is our top priority. We appreciate your kind words and look forward to welcoming you back. Best regards, Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean ,basic but good facilities . Well staffed
2024년 4월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 2일
Dear Bridget, thank you for your positive review. We are glad you appreciated our clean facilities and well-staffed team. We strive to offer a comfortable stay with excellent service. Looking forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

6/10 - 괜찮아요

Karla

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 22일
Dear Karla, thank you for taking the time to share your feedback with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Dalton

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 1일
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

6/10 - 괜찮아요

Thomas

가족 여행
별로예요: 숙박 시설 상태 및 시설
Noise coming from bathrooms every time water was turned on in another room... EVERY time.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Portia Y

좋아요: 청결 상태, 직원 및 서비스
The property is located in prime are of Reading but there are homeless around the area, unsafe location
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Averil

Comfortable room. Pleasant friendly staff
2024년 4월에 5박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 4월 24일
Dear Averil, thank you for your positive feedback on the comfortable room and our friendly staff. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Ershad

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 4월 18일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Lynnette

2024년 4월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 5월 4일
Dear Lynnette,Thank you very much for staying with us and for your review. It makes us truly that you were fully satisfied during your stay at the Ibis Reading Center.We are looking forward to see you again in our hotel.Kind regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went for a drink to find bars locally closed at 10pm. Parking information inaccurate and got over charged due to the member of staff messing up our parking ticket.
2024년 4월에 2박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 4월 13일
Dear Thomas, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconvenience you experienced with the early closures of local bars and the parking ticket issue. We will address this issue with our team to improve our services. Your input is valuable, and we hope to welcome you back for a better experience in the future.Warm regards, Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Yuk Wan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
完美
2024년 4월에 5박 숙박함
답변 제공: Tamas 님, 2024년 4월 8일
Dear Yuk Wan,Thank you for your kind words. We are delighted to hear that your stay was perfect. We look forward to welcoming you back soon.Tamas Racz, Front Office Manager

6/10 - 괜찮아요

Mavis 님, Cruz Bay

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The showers never got properly hot. Not one of the staff ever asked whether things were okay. They were basically polite but nothing more. The hotel probably can’t help it but in the evenings that area is very sketchy.
2024년 4월에 3박 숙박함
답변 제공: Tamas Racz 님, 2024년 4월 7일
Dear Mavis, We apologize for the inconvenience with the water temperature. Guest feedback is crucial for us to improve. Regarding the area, your safety is our priority, and we have security measures in place. We hope to welcome you back soon. Kind regards, Tamas RaczFront Office Manager

8/10 - 좋아요

Chun Kong Ricky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall is good.
2024년 3월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Ricky, Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We hope to welcome you back soon. Tamas Racz, Front Office Manager

8/10 - 좋아요

Ezra 님, Pinellas Park

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 8박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Ezra, Thank you for your review. We hope to see you again soon. Sincerely,Tamas RaczFront Office Manager

6/10 - 괜찮아요

Gee

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Easy acess to everywhere, and the mug in the room was dirt
2024년 3월에 1박 숙박함
답변 제공: Ibis Reading 님, 2024년 3월 29일
Dear Gee, We appreciate your feedback. We apologize for the inconvenience caused by the cleanliness issue. We will ensure our housekeeping team pays more attention to detail. Thank you for bringing this to our attention. Best regards,Ibis Reading Centre

8/10 - 좋아요

debbie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its the usual standard for ibis. Clean, tidy, central.
2024년 2월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 16일
Dear Debbie, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean corporate image, great staff, easy check in. Overall a very pleasant experience ☺️
2024년 3월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 16일
Dear Kevin,We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Andy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Standard ibis. Good stay - quiet, clean and decent facilities.
2024년 3월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 16일
Dear Andy, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards,Dzhulia AshikFront Office Team Member

6/10 - 괜찮아요

Clarisse Ann

좋아요: 직원 및 서비스
Sound proofing is not adequate considering the location is central to nightlife ie bars and pubs.
2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Clarisse Ann, We appreciate your feedback regarding the soundproofing. Please note that our hotel is centrally located for guests to enjoy the nearby nightlife. Your comments will be shared with our team for improvements. Best regards, Tamas RaczFront Office Manager

6/10 - 괜찮아요

Nathan

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The check in was easy with pleasant team members. The room unfortunately was not great, the bed sheets were clean at least but the bathroom had a constant smell of the drains coming through. There's 1 iron to cover the entire hotel which was so filthy it stained and ruined my shirt. Won't be booking another ibis hotel after this.
2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Nathan, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tamas RaczFront Office Manager

10/10 - 훌륭해요

Dashnor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 20일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a overnight stay.
2024년 2월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 20일
Dear Norman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Fola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reading city centre
The whole experience in Reading was ok but it would be nice if the parking arrangements were indicated in the hotel description. I spent a lot of time trying to locate the parking and eventually the hotel.
2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Fola, hank you for your feedback. We appreciate your comments regarding the parking information and we will consider updating our hotel description to include more details about parking arrangements. We hope to welcome you back in the future. Best regards, Tamas Racz, Front Office Manager

2/10 - 너무 별로예요

Constantin

2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Constantin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Tamas Racz, Front Office Manager

6/10 - 괜찮아요

Stuart

단체 여행
별로예요: 숙박 시설 상태 및 시설
Reading reunion.
Miserable customer service, rooms okay but other guests noisey. Asked for twin rooms, but 2 x beds next to each other is not a twin! However, met the aim of somewhere safe and clean to stay, but will think twice if booking again.
2024년 2월에 2박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Stuart, We apologize for the inconvenience you faced during your stay. We appreciate your feedback regarding the room type and noise disturbance. We aim to provide a safe and clean environment and your concerns will be addressed internally. Thank you for choosing ibis Reading Centre. Tamas Racz, Front Office Manager

6/10 - 괜찮아요

A-LA

출장 여행
Internet speed was too slow to watch even a 10 minute youtube clip. Couldnt watch smoothely. Stoped again again..It would be good to have an option to choose for speedy internet even if it should be paid more fir the faster internet connection.
2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear A-LA, We apologize for the inconvenience you experienced with the slow internet speed. Thank you for sharing your feedback. Tamas Racz, Front Office Manager

4/10 - 별로예요

Alicia

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Alicia, We’re so sorry that your experience did not match your expectations. We hope to welcome you back soon for a better experience. Regards, Tamas RaczFront Office Manager

10/10 - 훌륭해요

Sriram

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at IBIS Reading
Had a good stay, staff are helpful and welcoming. Overall cleanliness was good and breakfast was nice. Would definitely recommend others to stay here and the location is the best
2024년 1월에 14박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 20일
Dear Sriram,We very much appreciate your comments regarding your stay at the Ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

William

2024년 2월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 2월 8일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,Dzhulia AshikFront Office Team Member

10/10 - 훌륭해요

Barbara

2024년 2월에 1박 숙박함
답변 제공: Dzhulia Ashik 님, 2024년 3월 20일
Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Janet,We are happy to hear you had a positive experience at Ibis Reading centre!We hope to see you again soon. Best regards, Tamas RaczFront Office Manager

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sporting Weekend
For a hotel in the heart of Reading it was very quiet. Ideal place for my weekend watching Football & Rugby League in the South East.
2024년 1월에 3박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Michael, Thank you for choosing our hotel for your sporting weekend. We are delighted to hear that you found our location quiet and ideal for watching football and rugby league in the South East. Looking forward to welcoming you back soon. Tamas Racz, Front Office Manager

2/10 - 너무 별로예요

Rupinder

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Hi Rupinder, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Kind regards, Tamas Racz, Front Office manager

8/10 - 좋아요

Samantha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As expected for and Ibis hotel. Not many frills
It's a decent hotel for a one night stay for business. In the right area of town for easy walks to and from the station and shopping, bars etc. As expected the rooms are basic but functional, bed was comfy and TV a good size.
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 29일
Dear Samantha, Thank you for sharing your feedback. We are delighted to hear that you found our hotel convenient for your business trip, with a comfortable bed and a good-sized TV. At ibis Reading Centre, we strive to provide a functional and comfortable stay for our guests. We appreciate your kind words and hope to welcome you back in the future. Tamas Racz, Front Office Manager

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태, 직원 및 서비스
I stayed for 2 nights. After the first night I asked reception to get someone to look at air con in room as it was very stuffy and the thermostat did not seem to work. Not sure if it was looked at or not but no difference for the 2nd night.
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Deborah, We apologize for the inconvenience you experienced with the air conditioning in your room, we have forwarded your feedback to our maintenance team to ensure the matter is addressed promptly. Your comfort is our top priority, and we appreciate your valuable feedback. Kind regards, Tamas Racz, Front Office Manager

6/10 - 괜찮아요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Ok, not amazing
Ok - building and rooms a bit tired, and the water pressure was almost non existent, however bed comfortable and clean.
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Laura,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tamas RaczFront Office Manager

8/10 - 좋아요

Yasushi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Yasushi, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Tamas RaczFront Office Manager

10/10 - 훌륭해요

SUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Handy location for the station and rail-air bus (only 5 minute walk), as well as shopping. Friendly reception staff, lovely clean room and shower and comfortable bed. Exactly what I wanted! Thank you.
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Sue, We are delighted to hear that you enjoyed our convenient location, friendly reception staff, and comfortable room. We are pleased to have met your expectations. Thank you for your kind words. Tamas Racz, Front Office Manager

6/10 - 괜찮아요

Hilary

좋아요: 청결 상태, 직원 및 서비스
convenient for station
2024년 1월에 5박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear Hilary, Thank you for your feedback. We are glad to hear that you found our hotel convenient for the station. Your comfort is our top priority. We hope to welcome you back soon. Tamas Racz, Front Office Manager

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Tamas 님, 2024년 3월 31일
Dear DavidWe’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Tamas RaczFront Office Manager